Connor Wallace
Summary
A thoughtful professional in the field of constructing better places to live, work, and play. Especially interested in adapting our communities to the coming changes in housing and transportation. Committed to cross-cultural communication.
Overview
9
9
years of professional experience
Work History
Events Manager
Middlesex County Regional Chamber of Commerce
04.2022 - 01.2025
- Planned, marketed, and executed events. Exceeded revenue goals and stayed under budget
- Served as the primary contact for hundreds of Chamber members, corporate partners, non-profit organizations, and government institutions
- Maintained relationships with and provided value to existing Chamber members, while driving sales for new memberships
- Updated organizational websites through WordPress, engaged members through Constant Contact, and tracked progress through Salesforce. Identified more efficient software for event management and transitioned operations.
- Composed state and federal grant proposals for marketing initiatives to promote Middlesex County as a tourist destination, administered funds, and coordinated with incoming group travel clients
Bartender
Delta by Marriott
04.2019 - 04.2022
- Improved profits, managed inventory, created menus, and provided excellent service to guests, driving repeat group business through referrals and online reviews
Operations Manager
Oxfam America
05.2018 - 09.2021
- Managed fundraising teams of up to 25 people per day, maximizing resources to fully develop all employees’ potential and meet daily performance goals
- Established protocols and analyzed large data sets to improve performance
- Liaised with local authorities and business owners to develop relationships
- Conducted training seminars and created materials designed to educate new employees on the organization’s mission and generating consistent results
- Transitioned operations to adapt to implications of COVID-19 Pandemic
Assistant Operations Manager & Economic Development Analyst
Shore Excursions of America
06.2016 - 05.2018
- Coordinated operations with employees and partners for tour program which was voted #1 globally by Seatrade Insider for five straight years
- Created programs and negotiated contracts with new vendors and hotels while managing relationships with hundreds of existing partners. Increased profits on over 70% of products managed
- Arranged travel accommodations and executed field research of marketability, feasibility, and profitability for new tourism products
- Produced metrics for weekly profitability analyses, transportation matrices, operational reports, and emergency plans for voyage deviations
- Composed comprehensive economic impact analysis of our operations in over 35 U.S cities, totaling over $50 million. Presented findings to local governments and stakeholders to enrich collaborative relationships
Education
Bachelor of Arts - Planning And Public Policy
Rutgers University
New Brunswick, NJ05.2015
Skills
- Proficient in Microsoft Suite, Salesforce, Constant Contact, WordPress, mTap
- Event management, marketing, and analysis
- Fluent in Spanish (Professional Working Proficiency)
- Knowledge of urban planning, housing, and transportation principles
- Public speaking experience with community leaders across the United States
- Sales and fundraising
- Easy to work with
- Comic relief
Timeline
Events Manager
Middlesex County Regional Chamber of Commerce
04.2022 - 01.2025
Bartender
Delta by Marriott
04.2019 - 04.2022
Operations Manager
Oxfam America
05.2018 - 09.2021
Assistant Operations Manager & Economic Development Analyst
Shore Excursions of America
06.2016 - 05.2018
Bachelor of Arts - Planning And Public Policy
Rutgers University
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