Connor White
Boston,MA
Summary
Emerging young talent proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2025
2025
years of professional experience
Work History
Ticket/Gate Agent
Delta Air Lines, Inc
05.2024 - Current
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
- Utilized company software efficiently for ticketing transactions, processing payments securely while maintaining accurate records.
- Resolved passenger issues promptly and professionally, maintaining a high level of customer satisfaction.
- Contributed positively to team morale by maintaining an upbeat attitude even during periods of high stress or challenging situations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Ramp Agent
Delta Air Lines, Inc
09.2023 - 05.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Host/ To-go Specialist/ Server/ Cert. Trainer
Olive Garden Restaurant
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Worked productively with customers to meet order requirements and service expectations
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Increased employee competency with creation of targeted skill development paths.
Parking Enforcement Officer
LAZ Parking
01.2023 - 04.2023
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Responded to calls in both routine and emergency situations.
- Wrote and issues citations or warnings to owners of vehicles.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
Sales Associate
Target
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites
- Completed orders and organized product deliveries to meet customer timetables
- Provided positive first impressions to welcome existing, new and potential customers
Curbside Deliver and Dishwasher
Olgas Kitchen Inc
- Delivered meals for curbside pickup
- Assisted in daily kitchen prep for cooks, and washed dishes, and cleaned as needed
- Tracked substitutions and informed customers of changes
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Tendered customer orders at point-of-sale using POS system
Assistant Teacher
Grow Detroit's Young Talent
- Current
- Assisted teacher with elementary students during summer school
- Duties and responsibilities varied daily
- Helped with getting students settled in class, snack-time, recess, and departure daily
- This position was temporary during summer months from June - Aug
- I worked every summer for 4 years
Education
Education
Eastern Michigan University
Ypsilanti, MI05-2026
High School Diploma - Education Major
Thurston High School
Redford, MI06-2022
Skills
- Multi-tasking strength
- Cash Handling
- Problem-solving skills
- Professional demeanor
- Adapt to diverse groups
- Relationship building
- Social perceptiveness
- Exceptional customer service
- Client Service
- Excellent people skills
- Interpersonal Communication
Additionalinformation - Description
Served as Student Ambassador for Pierce Middle School's Cultural Immersion Program for three years, where I was shadowed by students from TongShengHu International School, that were here in the U.S. In 2017 was selected to attend Tongshenghu International Experimental School, located in Changsha, China, and complete my first semester 8th grade year at the boarding school during the week, and live with a host family on the weekends. During my stay I learned Mandarin and experienced the Chinese culture first-hand.
Languages
Chinese (Mandarin)
Limited Working
Timeline
Ticket/Gate Agent
Delta Air Lines, Inc
05.2024 - Current
Ramp Agent
Delta Air Lines, Inc
09.2023 - 05.2024
Parking Enforcement Officer
LAZ Parking
01.2023 - 04.2023
Host/ To-go Specialist/ Server/ Cert. Trainer
Olive Garden Restaurant
Sales Associate
Target
Curbside Deliver and Dishwasher
Olgas Kitchen Inc
Assistant Teacher
Grow Detroit's Young Talent
- Current
Education
Eastern Michigan University
High School Diploma - Education Major
Thurston High School
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