Connor Wieneke
Cedar Rapids,IA
Summary
Reliable and hardworking Parts Specialist bringing strong sales and customer service abilities combined with expert knowledge of organizing parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting services.
Overview
7
7
years of professional experience
Work History
Business Development Representative
Cassill Motors
Cedar Rapids, IA
04.2023 - Current
- Established strong client relationships to drive business development.
- Responded quickly to inquiries from potential customers via phone or email.
- Handled telephone inquiries regarding appointments and work in process.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Received customer orders and placed them into the system for processing.
- Organized and labeled parts to ensure easy identification and retrieval.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Maintained parts system with current order and sales data.
Service Manager
IHOP
Cedar Rapids, IA
01.2018 - 05.2022
- Resolved customer complaints in a timely manner.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Pitched in to complete various duties during peak periods or employee absences.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Cashier/Customer Service Representative
Toys R Us
Cedar Rapids, IA
04.2018 - 08.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Busser/Host
Texas Roadhouse
Cedar Rapids, IA
05.2017 - 04.2018
- Bussed and reset tables in an orderly fashion.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Maintained cleanliness of restaurant dining area throughout shift.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
Education
High School Diploma -
Prairie High School
Cedar Rapids, IA05-2019
Skills
- Business Relationship Management
- Lead Prospecting
- Customer Relationship Management
- Product Knowledge
- Communication
- Team Collaboration
- Computer Skills
- CRM Software
- Performance Goals
Affiliations
- I enjoy traveling with friends and family
- My favorite sport is hockey
- I enjoy learning new things even tho they may be a bit challenging to learn
- One of my favorite hobbies is gaming or hanging out with family
A little bit about me
- I enjoy traveling with friends and family
- My favorite sport is hockey
- I enjoy learning new things even tho they may be a bit challenging to learn
- One of my favorite hobbies is gaming or hanging out with family
Timeline
Business Development Representative
Cassill Motors
04.2023 - Current
Cashier/Customer Service Representative
Toys R Us
04.2018 - 08.2018
Service Manager
IHOP
01.2018 - 05.2022
Busser/Host
Texas Roadhouse
05.2017 - 04.2018
High School Diploma -
Prairie High School
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