Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Connor Wilkins

Pullman

Summary

Dynamic leader with proven expertise in customer relations and POS systems. Excelled in coaching and mentoring teams to enhance quality assurance and operational efficiency. Demonstrated excellence in fostering customer focus and streamlining scheduling and planning processes, achieving significant improvements in team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Service Worker

Knott Dairy Center
08.2024 - Current
  • Worked closely with farm management and fellow workers to ensure smooth daily operations and efficient productivity on the farm.
  • Operated and maintained dairy farm machinery and equipment, including skid-steer loaders, milking machines, and feed mixing trucks.
  • Provided routine care for dairy cattle, including feeding, cleaning, and monitoring health, ensuring the well-being of livestock.

Team Lead

Panera Bread
01.2023 - 06.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Floor Manager

McDonald's
07.2021 - 01.2023
  • Supervised and motivated a team of 15+ crew members during busy shifts, ensuring efficient operations, high employee morale, and adherence to company standards.
  • Trained and mentored new employees on McDonald's procedures, safety protocols, and customer service standards to ensure smooth onboarding and a high-performing team.
  • Coordinated and led team meetings and social events, fostering high morale and enhancing team cohesion through effective communication and engagement.

Education

Bachelor of Science - Animal Science

Washington State University
Pullman, WA
05-2027

Skills

  • Customer relations
  • POS systems
  • Customer focus
  • Coaching and mentoring
  • Quality assurance
  • Scheduling and planning

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Service Worker

Knott Dairy Center
08.2024 - Current

Team Lead

Panera Bread
01.2023 - 06.2023

Floor Manager

McDonald's
07.2021 - 01.2023

Bachelor of Science - Animal Science

Washington State University

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Connor Wilkins