Connor Wilson
Phoenix,AZ
Summary
Dynamic and engaging bartender with a proven track record, excelling in high-pressure environments. Recognized for strong multitasking abilities and exceptional customer service expertise, ensuring guest satisfaction. Adept at cash handling and inventory management, contributing to organizational growth and efficiency. A reliable team player committed to delivering memorable experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Bourbon and Bones
02.2020 - Current
- Efficiently serviced large crowds at peak times.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintained extensive knowledge of spirits and cocktail recipes, ensuring high-quality beverage menu.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Bar Back
Steak 44
02.2014 - 01.2020
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Kept close eye on customers to quickly spot leaving guests and clear bar area for future patrons.
- Restocked ice, garnishes and mixers.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
Servers Assistant
Don and Charlies
04.2011 - 12.2013
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Assisted with dining room set up prior to and after service period.
Education
Associate of Science Degree - General Studies
Scottsdale Community College
Scottsdale, AZBachelors of Business Administration -
Arizona State University
Tempe, AZSkills
- Strong multitasking
- Highly reliable
- Engaging personality
- Customer service expertise
- Clear and effective communication
- Team player attitude
Certification
Certified Sommelier Examination Level 1 - Court of Master Sommeliers.
Timeline
Bartender
Bourbon and Bones
02.2020 - Current
Bar Back
Steak 44
02.2014 - 01.2020
Servers Assistant
Don and Charlies
04.2011 - 12.2013
Associate of Science Degree - General Studies
Scottsdale Community College
Bachelors of Business Administration -
Arizona State University
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