Connor W. Jones
Uber Technologies, Corporate Office
Chicago,USA
4
years of professional experience
Driven and outgoing sales professional with experience in B2B prospecting, cold calling, and relationship management. Proven ability to hit metrics, book qualified meetings, and communicate value clearly in fast-paced environments. Thrives on collaboration, is energized by goals, and hungry to contribute to a high-performing sales team.
Work History
Account Representative
11 Months- Managed customer inquiries and resolved issues efficiently to enhance service satisfaction.
- Collaborated with cross-functional teams to streamline communication processes and improve response times.
- Analyzed customer feedback data to identify trends and recommend service enhancements.
- Supported onboarding of new accounts by providing comprehensive product training and resources.
- Developed strong relationships with clients through consistent follow-ups and personalized service approaches.
- Executed account management tasks, ensuring accurate record-keeping and timely updates in CRM systems.
- Identified opportunities for upselling services, contributing to overall account growth and retention strategies.
- Facilitated regular check-ins with clients to assess needs and align solutions effectively with their expectations.
- Contacted customers to assess satisfaction and current needs.
- Identified possible at-risk accounts enabling preemptive intervention measures before any loss or dissatisfaction occurred.
- Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
- Consistently exceeded quota expectations leading the way among fellow representatives.
- Provided regular performance updates to management on account portfolio status, ensuring transparency throughout the organization.
- Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.
- Interpreted financial data to identify trends and opportunities.
- Managed diverse client portfolio, adapting strategies to meet unique needs of each account and drive success.
- Negotiated contract terms with clients, securing profitable deals while maintaining mutual satisfaction.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisionsns.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Set and achieved company defined sales goals.
Sales Intern
2 Months- - Presented a strategic market analysis and sales plan to senior leadership
- - Collaborated with interns on client-facing initiatives and campaign rollouts to enhance campaign effectiveness
- - Participated in regional sales meetings and client pitches, acquiring practical negotiation skills
Sales Development Representative
2 Months- - Averaged 70+ cold calls per day to manufacturers and distributors across North America
- - Transitioned from data validation to outbound calling, enhancing team capacity within two weeks
- - Collaborated with full-time SDRs to refine pitch strategy and objection handling, improving lead engagement
AV Production Assistant
2 Months- - Collaborated with teams to set up AV systems at corporate events across the city
- - Developed strong logistical and troubleshooting skills under tight deadlines
- - Gained insight into client service and behind-the-scenes production work
Education
Bachelor of Science - Marketing
Ivy College of Business
Skills
- Sales Strategy
- Outbound prospecting
- CRM management
- CRM Tools: Hubspot
Circana
- Client Negotiation
- Effective Negotiation
- Client relations
- Account oversight
- Local Market Knowledge: Chicago
Customer interactions
Microsoft Office & Google Suite
Collaboration tools
Problem solving
Problem solving
Affiliations
- - Alpha Sigma Phi Fraternity – Member (2023-02 – Present)
- - Intramural Sports – Football & Basketball
- - Homecoming Event Co-Chair – Led campus-wide event logistics (2024-09)
Timeline
Account Representative
Uber Technologies, Corporate Office
09.2025 - CurrentRead More
Sales Intern
Treehouse Foods
06.2024 - 08.2024Read More
Sales Development Representative
sales-i
06.2023 - 08.2023Read More
AV Production Assistant
Event Technology
06.2022 - 08.2022Read More
Iowa State University
Bachelor of Science from Marketing
Read More