Connor Zantop
720 Lowell St, Ypsilanti,MI
Summary
Former Courtesy Clerk with strong customer service skills, effective communication, and a commitment to a wonderful customer experience. Gathered an average of 70 shopping carts per hour during weekend hours, maintaining at least 75% lobby capability, eliminating the need for customers to wait for carts. I maintained a zero-incident cart-safety record with vehicles in a parking lot for 24 months. Additionally, I collaborated with an average of 4 cashiers during weekend hours to ensure customers' orders were completed within 5 minutes 80% of the time.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Kroger
Plymouth, MI
06.2024 - 09.2026
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw the collection of shopping carts from parking lot to maintain a clean, organized area.
- Bagged groceries efficiently while ensuring proper item placement.
- Engaged customers in friendly conversation to enhance the shopping experience.
Education
Bachelor of Arts - History
Eastern Michigan University
Ypsilanti, MI04-2028
Skills
- Price checking
- Loading and unloading carts
- Customer service
- Guest greeting
- Team collaboration
- Effective communication
- Critical thinking
- Strong work ethic
Timeline
Courtesy Clerk
Kroger
06.2024 - 09.2026
Bachelor of Arts - History
Eastern Michigan University