Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Connor Murphy

Foothill Ranch,CA

Summary

Dynamic Project Manager with a proven track record at Shur-Dry Restoration, excelling in project scheduling, managing, and team collaboration to maintain deadlines. Proficient at conflict management and relationship building. I successfully led multiple projects, ensuring timely completion and enhanced client satisfaction. I am committed to maintaining high standards of compliance and attention to detail in all ventures.

Overview

5
5
years of professional experience

Work History

Project Manager

Shur-Dry Restoration
03.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency and deadlines
  • Planned and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Battery Service Technician

Aliso Viejo Towing & Recovery
12.2021 - 03.2023
  • Participated in ongoing training programs offered by manufacturers or industry organizations to continuously enhance skill set as a Battery Service Technician.
  • Safely replaced damaged batteries, ensuring optimal vehicle performance for clients.
  • Contributed to overall team success by providing assistance to fellow technicians when needed.
  • Assisted with troubleshooting remote customer inquiries regarding battery issues, providing valuable guidance over the phone or via email.
  • Followed through with client requests to resolve problems.

Tire & Lube Technician

Jiffy Lube
04.2020 - 12.2021
  • Kept shop areas neat, clean, and free of safety hazards.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
  • Delivered exceptional customer service by addressing concerns and answering inquiries in a friendly and professional manner.
  • Developed loyal client base by consistently exceeding expectations in terms of service quality, speed, and professionalism.

Education

Trabuco Hills High School
Mission Viejo, CA

Skills

  • Project management
  • Project scheduling
  • Team collaboration
  • Relationship building
  • Client relations
  • Conflict management
  • Cost control
  • Compliance monitoring

Accomplishments

During my time working at Shur-Dry Restoration, I was able to discover and Implement new technology to improve documentation, and efficiency for our adjusters to complete estimates.

Timeline

Project Manager

Shur-Dry Restoration
03.2023 - Current

Battery Service Technician

Aliso Viejo Towing & Recovery
12.2021 - 03.2023

Tire & Lube Technician

Jiffy Lube
04.2020 - 12.2021

Trabuco Hills High School

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Connor Murphy