Connor Michael Walsh
Mobile,AL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and Microsoft 365, honed at Meatboss. Excelled in guest engagement and conflict management, significantly enhancing dining experiences. Demonstrated mastery in health and safety standards, ensuring top-notch service and compliance. Passionate about leveraging problem-solving skills to exceed customer expectations and drive business success.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter /Customer Care Executive
Meatboss
Mobile, Alabama
05.2024 - Current
- Take accurate food and drink orders, using a POS ordering software system.
- Deliver food to tables in a timely manner while ensuring correct temperatures were maintained.
- Check on guests during meals to ensure satisfaction with each course.
- Provide excellent customer service by anticipating guest needs, responding promptly, and acknowledging all guests, however busy and whatever time of day.
- Comply with all health department regulations regarding food handling, storage and sanitation standards.
- Perform opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Education
High School Diploma -
McGill Toolen Highschool
Mobile, AL05-2024
Associate of General Studies -
Coastal Alabama Community College
Bay Minette, ALSkills
- Microsoft 365
- Customer service
- Problem-solving
- Conflict management
- Guest engagement
- Infection control
- Complaint resolution
- Health and safety standards
Certifications
- National CPRF Foundation - Basic Life Support BLS - ID# 63A8B48
Timeline
Restaurant Waiter /Customer Care Executive
Meatboss
05.2024 - Current
High School Diploma -
McGill Toolen Highschool
Associate of General Studies -
Coastal Alabama Community College
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