Connor R. Cain
Pittsburgh,PA
Summary
Dynamic professional with proven expertise at Siemens Innomotics in order management and process improvement. Demonstrated advanced proficiency in information systems, strong organizational skills, and successfully streamlining operations and enhancing system functionality. Adept at cross-departmental collaboration, ensuring seamless workflows and achieving significant cost savings through effective data management.
Overview
5
5
years of professional experience
Work History
Preloader
United Parcel Service, UPS
03.2025 - Current
- Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
- Efficiently transported roughly 20,000 pounds of merchandise to sorters per night.
- Reduced misplaced shipments by effectively labeling, documenting, and storing packages awaiting pickup or delivery.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Fostered teamwork among preloaders through open communication channels, resulting in a more cohesive work environment.
- Communicated with supervisors and management to more effectively complete work duties.
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
Order Controller & Automation Liaison
Siemens Innomotics
07.2024 - 02.2025
- Order Generation & Management: Successfully managed and organized the monthly generation of projected orders, ensuring timely and accurate forecasting.
- Microsoft Excel & Word Proficiency: Used Microsoft Excel and Word on a daily basis to monitor, edit, and revise given datasets, while using standard and advanced functions to efficiently search documents and scrutinize data.
- Process Improvement: Updated and streamlined outdated procedures and software instructions, aligning them with the latest software version for enhanced operational efficiency.
- Cross-Departmental Collaboration: Partnered with department heads to identify and implement solutions to preexisting software challenges, improving overall system functionality.
- Order Lifecycle Management: Created, modified, booked, and billed orders for large and medium voltage motors using SAP financial software, ensuring seamless order fulfillment from start to finish.
- Financial Documentation: Completed financial calculations and prepared supporting documentation for customer and company records, ensuring accuracy and compliance with company standards across the board.
- Interdepartmental Communication: Maintained effective relationships with procurement, order controlling, and project management teams, facilitating smooth workflows and resolving issues promptly and efficiently.
- Data Clean-Up & Archiving: Located, closed and archived 2,000 orders that were causing internal system errors, freeing storage space and improving system performance, all while finding multiple thousands of dollars in unfinished contracts.
Freelance IT Technician
Self-Employed
05.2023 - 08.2024
- Successfully managed 8 local customers to satisfy their temporary IT needs.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Researched and identified solutions to technical problems.
- Installed and configured operating systems and applications.
Sales Associate
Dollar General
03.2020 - 09.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Science - Cybersecurity And IT Support Specialist
Community College of Allegheny County
Pittsburgh, PA05.2023
No Degree - Information Technology
Pittsburgh Technical College
Oakdale, PA05.2021
High School Diploma -
Hillcrest Christian Academy
Bethel Park, PA05.2020
Skills
- Installation, configuration, and proficiency of Microsoft Office suite applications including Word, Outlook, PowerPoint, Excel, Visio, and PowerBI
- Advanced Microsoft Excel proficiency
- Strong organizational skills in the work environment
- Ability to learn and adapt efficiently
- Proficient knowledge of SAP financial software
- Configuration and management of Microsoft Windows firewalls
- Configuration, installation and maintenance of Cisco routers and switches
- Microsoft Hyper-V server installation and configuration
- Linux system configuration and monitoring
Accomplishments
- EHS Certified per Innomotics.
- Collaborated with a team of 6 in the development of "Project Pinball" and "Project Snowflake" which furthered automation within Innomotics.
- Worked 2015 STEM program through Pittsburgh Science and Technology Academy that taught a new generation about the field.
- Facilitated lighting and presentation software, in addition to general technological troubleshooting at The Log Church from 2018 to 2021.
- Lead roles in Hillcrest Christian Academy's musical presentations of "Willy Wonka" and "The Wizard of Oz"
Additional Information
References available upon request.
Timeline
Preloader
United Parcel Service, UPS
03.2025 - Current
Order Controller & Automation Liaison
Siemens Innomotics
07.2024 - 02.2025
Freelance IT Technician
Self-Employed
05.2023 - 08.2024
Sales Associate
Dollar General
03.2020 - 09.2020
Associate of Science - Cybersecurity And IT Support Specialist
Community College of Allegheny County
No Degree - Information Technology
Pittsburgh Technical College
High School Diploma -
Hillcrest Christian Academy
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