Conor Banfield
Millcreek,UT
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Bambara
09.2024 - Current
- Deliver high-touch guest service requiring clear communication and attention to detail.
- Maintain thorough knowledge of offerings to assist guests with questions and requests.
- Balance competing demands efficiently during peak service periods.
- Handle cash and credit transactions responsibly and accurately.
Fine Dining Server
Snowbird Steak Pit
08.2024 - Current
- Communicate clearly and professionally with guests in a high-volume resort environment.
- Provide accurate information regarding dining options, policies, and general guest inquiries.
- Manage multiple priorities simultaneously while maintaining calm, courteous service.
- Process payments accurately using POS systems and follow established procedures.
- Coordinate with internal teams to ensure a smooth and positive guest experience.
Server / Banquet Captain
Squatters Brew Pub
04.2022 - 05.2024
- Served as Banquet Captain overseeing staff coordination and guest satisfaction during events.
- Acted as a primary point of contact for guests, addressing needs and resolving issues promptly.
- Managed high volumes of cash and credit transactions with accuracy and discretion.
- Supported communication and coordination between staff members and management.
Server / Bartender
Saddleback Maine Ski Resort
12.2020 - 04.2021
- Delivered customer service in a high-energy resort setting with frequent guest interaction.
- Responded professionally and efficiently to guest requests and questions.
- Trained new employees on POS systems, procedures, and service standards.
Education
Bachelor of Public Communications - Communications, Human Interaction, Cultural Studies
University of Vermont
Burlington, VT05.2016
Skills
- Professional Verbal Communication
- Guest Services & Customer Support
- Handling High-Volume Guest Interactions
- Attention to Detail & Accuracy
- Time Management & Prioritization
- Learning New Systems & Procedures
- Computer & POS System Proficiency
- Cash & Credit Card Handling
- Professionalism in Fast-Paced Environments
Timeline
Fine Dining Server
Bambara
09.2024 - Current
Fine Dining Server
Snowbird Steak Pit
08.2024 - Current
Server / Banquet Captain
Squatters Brew Pub
04.2022 - 05.2024
Server / Bartender
Saddleback Maine Ski Resort
12.2020 - 04.2021
Bachelor of Public Communications - Communications, Human Interaction, Cultural Studies
University of Vermont