Conor O'Brien
Rock Hill,SC
Summary
Dynamic professional with a proven track record at Stafast Products, generating significant revenue through expert account management and relationship selling. Skilled in CRM proficiency and customer service, adept at securing customer satisfaction and repeat business. Excelled in fast-paced environments, demonstrating flexibility and strategic planning in logistics and healthcare sectors.
Overview
5
5
years of professional experience
Work History
Sales Representative
Stafast Products
02.2020 - Current
- Manage territory generating $8,000,000-$10,000,000 annually
- Embrace a hybrid inside sales/outside sales role tending to in office needs and on-site customer meetings
- Travel 1-2 weeks per month conducting sales appointments and presentations for current/prospective customers.
- Utilize CRM software to track sales metrics and organize customer information
- Increase sales revenue by identifying and targeting high-potential accounts.
- Generate additional sales opportunities with upselling and cross-selling techniques.
- Manage customer accounts to secure customer satisfaction and repeat business.
- Generate weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Patient Access Representative
Tenet Physician Services
05.2019 - 02.2020
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Logistics Specialist
Total Quality Logistics Inc.
02.2019 - 05.2019
- Made 500 outbound calls per week securing carriers for customer shipments
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Education
Bachelor of Science - Business Administration And Management
Winthrop University
Rock Hill, SC05.2018
Skills
- Customer Service
- Product and service knowledge
- Product and Service Sales
- Relationship selling
- Account Management
- Lead prospecting
- CRM proficiency
Timeline
Sales Representative
Stafast Products
02.2020 - Current
Patient Access Representative
Tenet Physician Services
05.2019 - 02.2020
Logistics Specialist
Total Quality Logistics Inc.
02.2019 - 05.2019
Bachelor of Science - Business Administration And Management
Winthrop University
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