CONRAD ALLEN
Sacramento,CA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Chevron
Sacramento, California
08.2024 - 12.2024
- Identified discrepancies between actual sales figures and expected totals.
- Coordinated with other departments when additional support was needed during peak hours.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Adhered to company policies regarding loss prevention measures such as bag checks.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Conducted regular maintenance activities on fuel pumps including changing filters.
- Stocked shelves with merchandise such as snacks, drinks and other convenience items.
- Assisted in ordering supplies for store when needed and maintained inventory records.
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Called vendors when necessary to report low stock levels or order additional supplies.
- Assisted with unloading deliveries from vendors when necessary.
- Monitored fuel tank levels throughout the day to ensure adequate supply at all times.
- Greeted customers entering the gas station and provided assistance when needed.
- Answered phone calls regarding product availability, prices and special orders.
Maintenance Supervisor
Sacramento 49er Travel Plaza
Sacramento, CA
06.2023 - 06.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Interviewed, hired and trained new employees for kitchen, cleaning, gas and diesel nozzle pumps, and laundry servicing positions
- Provided customer service skills, cash handling experience, and ticket operator experience
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
Package Handler
FedEx
01.2023 - 06.2023
- Assemble, seal, scan, and load parcels in order to ensure that each one is safely delivered to its destination
- Lifting and loading packages into trucks for same day delivery
- Inspecting packages, working with moving machine operators to handle items and keep a record of items
Noon Duty Aide
Sacramento City Unified School District
Sacramento, CA
08.2018 - 06.2023
- Maintain Safe Environment for Kids and Staff
- Aide Kids in organized Activities and Structured Environment
- Maintain Clean Work Area for Staff and Students
Team Leader/Supervisor
Center for Fathers and Families
Sacramento, CA
06.2008 - 06.2023
- Company Overview: Sacramento, CA
- Ensured a focus on learning and continuous improvement
- Guided the work of the collaborative teams
- Supported and monitors the work of the Staff, Administration, and group of kids K-8th grade
- Served as the steward of the school's mission, vision, core values
- Aligned School's Curriculum with the district and classroom
- Organize and facilitated team meetings
- Extend support and encouragement to new members of the course/team - guide new Staff Members to gradually increase participation in the team
- Sacramento, CA
Noon Duty Aide
Twin Rivers Unified School District
Sacramento, CA
01.2016 - 05.2018
- Company Overview: Sacramento, CA
- Provided assistance and supervision for children during lunch and/or assigned recesses to ensure a positive and safe environment
- Tasked meeting of Superintendent/Principal with direction received from a classroom
- Helps students by opening packages and milk cartons
- Maintain a clean Environment around the school facilities to promote an efficient and safe area for students to Socialize and play
- Interacts with students to maintain order and provide assistance when needed
- Sacramento, CA
Education
High School Diploma -
American Legion High School
Sacramento, CASkills
- Microsoft Office
- Leadership and Development
- Records Management
- Community Outreach
- Coaching
- Community Relations
- Analytics
- Customer Service
- Transaction management
- Cashier training
- Sales forecasting
- Fraud prevention
- Team leadership
- Cash handling
- Hospitality and accommodation
- Multitasking and organization
- Money handling
- Product restocking
- Staff training
- Policy enforcement
Certification
CPR/First Aid, 06/01/18, 06/01/21
Timeline
Cashier Team Lead
Chevron
08.2024 - 12.2024
Maintenance Supervisor
Sacramento 49er Travel Plaza
06.2023 - 06.2024
Package Handler
FedEx
01.2023 - 06.2023
Noon Duty Aide
Sacramento City Unified School District
08.2018 - 06.2023
Noon Duty Aide
Twin Rivers Unified School District
01.2016 - 05.2018
Team Leader/Supervisor
Center for Fathers and Families
06.2008 - 06.2023
High School Diploma -
American Legion High School