Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
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Conrad Lindsay

Conrad Lindsay

Brooklyn,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in sales, client services, and organizing team projects. Clear communicator with leadership skills. Adaptable, humble, curious, love to learn.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales & Reservations Manager

Drive Sally
12.2022 - 05.2024
  • Generation of $30,000 monthly sales revenue through outbound/inbound calls, marketing efforts
  • Complete driver onboarding (pricing, contract execution, vehicle matching), and investigate customer underwriting and qualification requirements to improve customer retention
  • Curate excellent customer experience onboarding drivers
  • Creation of digital marketing content and advertising material.
  • Maintained strong relationships with key clients, resulting in repeat business and increased bookings.

Customer Support Associate

Drive Sally
03.2022 - 12.2022
  • Direct support for all customer interactions in person, on the phone, and via email. 60 calls averaged daily.
  • Complete sales & driver onboarding (pricing, contract execution, vehicle matching).
  • Managed multiple tasks simultaneously while maintaining composure during high-volume periods or challenging calls.

Corporate Client Services Coordinator

Equinox
10.2016 - 04.2021
  • Liaison between Equinox and corporate partners for onboarding new prospective clients. Presentation of sales material to partnering companies
  • Process 25 company payments and receivables through QuickBooks daily
  • Managed a diverse portfolio of clients, ensuring timely completion of projects and high-quality service delivery.

Billing Coordinator

Equinox
10.2010 - 10.2016
  • Billing and collection process with 26 million in average monthly revenue for Equinox and subsidiary Blink Fitness
  • Data analytics, database pre and post billing analysis to ensure optimal collections
  • Handled, resolved Chargebacks, EFT check returns, disputes for US, UK, Canada divisions saving 30% lost revenue

Education

B.A. Business Administration & Management -

Berkeley College
New York, NY
06.2006

High School Regents Diploma - Social Sciences Education

Brooklyn Technical High School
Brooklyn, NY
06.1998

Skills

  • Customer Service
  • Problem solving
  • Leadership
  • People Skills
  • Communication
  • Multi-tasking
  • Collaboration talent
  • Microsoft Office
  • Quickbooks data entry
  • Creativity
  • Critical thinking
  • Time Management
  • Customer Satisfaction
  • Team Training
  • Phone Etiquette
  • Upselling proficiency

Certification

  • Google Project Management August 2024
  • Licensed Notary NY
  • Licensed Real Estate Agent NY
  • Licensed Driver NY

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Salesforce

Timeline

Sales & Reservations Manager

Drive Sally
12.2022 - 05.2024

Customer Support Associate

Drive Sally
03.2022 - 12.2022

Corporate Client Services Coordinator

Equinox
10.2016 - 04.2021

Billing Coordinator

Equinox
10.2010 - 10.2016

B.A. Business Administration & Management -

Berkeley College

High School Regents Diploma - Social Sciences Education

Brooklyn Technical High School

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Conrad Lindsay