Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conrad Santos

Henderson,TN

Summary

Objectives To further education, competency, and employment value. Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.

Overview

19
19
years of professional experience

Work History

Sales Supervisor

IRBY UTILITIES
03.2020 - Current

Effectively coached team members to reach weekly and monthly sales goals.

  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.

Inside Sales Representative

IRBY UTILITIES
01.2017 - 03.2020
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Counter Sales

Stuart C. Irby Co
03.2010 - 08.2012
  • Assisting walk-in and call-in customers
  • Preparing quotations for customers through Eclipse system
  • Replenishing counter area shelves.

CDL Driver

Stuart C. Irby Co
03.2008 - 03.2010
  • HWY 45 BYPASS JACKSON, Long-haul delivery of electrical material
  • Pulling and staging material for delivery
  • General upkeep of truck and Driver’s Log
  • Class B license.

Material Handler

Stuart C. Irby Co
09.2006 - 03.2008
  • HWY 45 BYPASS JACKSON,TN
  • Managing warehouse inventory
  • Pulling and staging material for delivery.

Correctional Officer

CCH
03.2006 - 09.2006
  • Assisted emergency response team
  • Managed Hall, Yard, and Pod areas of facility.

Call Center Operator

Jewelry Television
03.2005 - 03.2006
  • Answering high volume customer calls
  • Preparing call-in quotations and placing orders
  • Also experienced in Q&A and quality control.

Education

High school Diploma - Keyboarding

Bearden High School
2002

Public Speaking, and Basic Microsoft Excel. -

Skills

  • Completed multiple levels of customer service training for both call-in and walk-in customers
  • Personal computing skills including training in Solar Eclipse and Excel
  • Completed product training including, but not limited to : SQD, Sylvania, Hubbell Wiring, Fluke, Tyco, Hubbell Power Systems, Southwire, etc
  • Proficient in lighting/electrical take-off procedure
  • Knowledgeable in managing Branch Sales metrics

Timeline

Sales Supervisor

IRBY UTILITIES
03.2020 - Current

Inside Sales Representative

IRBY UTILITIES
01.2017 - 03.2020

Counter Sales

Stuart C. Irby Co
03.2010 - 08.2012

CDL Driver

Stuart C. Irby Co
03.2008 - 03.2010

Material Handler

Stuart C. Irby Co
09.2006 - 03.2008

Correctional Officer

CCH
03.2006 - 09.2006

Call Center Operator

Jewelry Television
03.2005 - 03.2006

High school Diploma - Keyboarding

Bearden High School

Public Speaking, and Basic Microsoft Excel. -

Conrad Santos