To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cashier at Front Desk Office
EDENHILL SPRINGS ENTERPRISES
Handling and processing water bills
Providing information on the account balances and payment due dates
Answering customer questions and resolving issues like packaged water returns
Assisting customers with setting up and closing accounts
Handling cash, credit cards and checking transactions
Maintaining accurate records and balance
Providing the excellent customer service at Eden hill springs
Providing information and assisting customers regarding their water accounts
Processing payments and generating invoices and receipts
Handling daily customer water bill transactions
Registration Clerk/Voter Educator
INDEPENDENT ELECTORAL BOUNDARIES COMMISSION, KENYA
Ensure security of the voter registration materials
Facilitate the registration of voters
Open and close the registration center at the designated times
Publicize voter registration activities and Biometric Voter Registrar (BVR) kit movement schedule
Collect and submit the registration data to the BVR on a weekly basis
Report the progress and challenges of the voter registration process to the VRA
Intern
Avenue Hospital-Kenya
04.2023 - 09.2023
Supported Avenue hospital staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within Avenue hospital,, applying learned concepts directly into relevant work situations.
Gained hands-on experience in vital takings, increasing proficiency and expanding technical skill set.
Registered Small Business Operator
FLAWLESS INBOUNDS LTD-BEAUTY & M-PESA SHOP
01.2021 - 03.2023
Planning Inventories; Souring, purchasing and stocking the shop with most trendy and fashionable products according to client’s taste
Developing Marketing Strategies like managing my social media business accounts and hosting promotions both online and at the physical shop
Creating Visual merchandising through displays and showcasing products
Tracking Sales Performance and adjusting to strategies of meeting my business goals
Managing day to day operations like opening/closing procedures
Doing financial management e.g., budgeting and planning
Developing Customer relationships by providing personalized service and offering style advice
Maintaining a clean, organized and visually appealing store environment
Staying up to date on the products that are on fashion trends, brands and product information
Dispatching weekend orders
Education
Certificate of completion of Patient Attendant Course -
AVENUE HOME CARE
07.2023
Bachelor of Business Administration-Marketing -
THE SAINT AUGUSTINE UNIVERSITY OF TANZANIA. (SAUT)
01.2018
Certificate in Accountancy -
THE SAINT AUGUSTINE UNIVERSITY OF TANZANIA. (SAUT)
01.2013
Kenya Certificate of Secondary Education -
NYABISAWA GIRLS` SECONDARY SCHOOL
11.2011
Skills
Experienced in handling sensitive and customers confidential information
Detail oriented, able to manage multiple projects simultaneously and meet deadlines
Able to adapt and willing to stay up-to date with industry trends and adjust to accordingly
Ability to work with cross-functional teams such as sales, product and customer service
Knowledge of brand development, maintenance and consistency
Skilled in conducting market research and able to understand target audiences according to industry trends
Certificatesandendorsements
First Aid and CPR Certified
Skillsandcompetences
Social media marketing, Video production like cap cut, Customer Relationship Management (CRM)-sales, Digital advertising, Data analysis, English (Superior), Swahili (Superior), Luo (Emerging), Communication Skills, Content creation, Listening skills, Problem solving, Planning skills, Collaboration and teamwork, Creativity
References
Peninah Kirea, Chief Nursing Officer, Avenue Home Care, P.o. Box 45280, Nairobi, 00100, homecare@avenuehealthcare.com
Philip Ogwari Mwabe, CEO, Eden hill Springs Enterprises, Migori Town Bridge -044, mamwabe@yahoo.com, +254743952552
Margaret Adhiambo Mwabe, Managing Director, Eden hill Springs, P.
Box 76-40400, Migori Town Bridge-044, +254728080788
Timeline
Intern
Avenue Hospital-Kenya
04.2023 - 09.2023
Registered Small Business Operator
FLAWLESS INBOUNDS LTD-BEAUTY & M-PESA SHOP
01.2021 - 03.2023
Cashier at Front Desk Office
EDENHILL SPRINGS ENTERPRISES
Registration Clerk/Voter Educator
INDEPENDENT ELECTORAL BOUNDARIES COMMISSION, KENYA
Certificate of completion of Patient Attendant Course -
AVENUE HOME CARE
Bachelor of Business Administration-Marketing -
THE SAINT AUGUSTINE UNIVERSITY OF TANZANIA. (SAUT)
Certificate in Accountancy -
THE SAINT AUGUSTINE UNIVERSITY OF TANZANIA. (SAUT)