Constance V. Bost
INDEPENDENCE,MO
Summary
I am a focused Store Manager versed in all aspects of running a retail establishment, including opening and closing procedures, banking, merchandising and recruiting. I like to keep operations efficient, productive and on-track to consistently meet and exceed expectations. I have demonstrated these skills by improving my current sales by nearly 23% every quarter compared to last year, and am on track to turn what was supposed to be only a 1.2 million dollar store to nearly a 2 million dollar store by end of this fiscal year.
Overview
17
17
years of professional experience
Work History
Store Manager
Dollar Tree
Blue Springs, MO
10.2019 - 11.2022
- Responsible for the daily operation and production of the store. This includes receiving and processing freight from truck delivery to stockroom to sales floor, in a timely manner.
- Meeting the staffing needs of the store including hiring, training and developing new and current employees all while maintaining the payroll expense budget.
- Communicating daily goals and responsibilities to ensure high customer service, a respectable appearance of the store and premises according to company standards, to include store signage placement and displays to maximize sales potential.
- Analyze sales data to determine highest and lowest selling items to identify customer demand and also take notice of which items need to be showcased in order to increase sales potential.
- Oversee inventory management through cycle counts, audits and shrinkage control.
Retail General Manager
MoKan/MERS Goodwill Industries
Blue Springs, Missouri
11.2022 - Current
- Oversaw daily operations of retail store, ensuring smooth workflow and customer satisfaction.
- Ensured compliance with company policies and safety regulations throughout the store operations.
- Ensured compliance with all company policies and procedures.
General Manager
Cirilla's
Blue Springs, MO
11.2009 - 05.2012
- Solely responsible for ordering product from the distribution center twice per week, ensuring a full sales floor in addition to backstock while staying within the expense budget.
- Processed damaged and defective products ensuring deadline for those returns were met.
- In charge of creating seasonal displays without company oversight or guidance to ensure product visibility and increase key product sales.
- Responsible for the daily operation and production of the store. This includes receiving and processing freight from truck delivery to stockroom to sales floor, in a timely manner.
- Meeting the staffing needs of the store including hiring, training and developing new and current employees all while maintaining the payroll expense budget.
- Communicating daily goals and responsibilities to ensure high customer service, an outstanding appearance of the store according to company standards, to include store signage placement and displays to maximize sales potential.
- Oversee inventory management through cycle counts, audits and shrinkage control.
Education
High School Diploma -
Lee's Summit Sr. High School
Lee's Summit, MOSkills
- Store opening and closing procedures
- Employee supervision and motivation
- Store operations oversight
- Staff training and development
- Confident with written and verbal communication skills
Timeline
Retail General Manager
MoKan/MERS Goodwill Industries
11.2022 - Current
Store Manager
Dollar Tree
10.2019 - 11.2022
General Manager
Cirilla's
11.2009 - 05.2012
High School Diploma -
Lee's Summit Sr. High School