Constance Bostick
CLEARWATER,FL
Summary
Results-driven Operations Manager, Assistant with a proven track record in problem-solving, customer service, and team collaboration. Committed to enhancing operational efficiency and implementing effective processes.
Overview
2027
2027
years of professional experience
Work History
Operations Manger, Assistant
Pinellas County Utilities
1998 - Current
- Oversee the field and Work Planner Coordinators staff.
- Help coordinate daily operational activities to ensure workflow efficiency.
- Support team members with resources, information, or workflow guidance.
- Support the implementation of new processes, policies, and standard operating procedures.
- Track progress on operational projects and follow up on action items.
- Assist with presenting, entering, preparing, and reviewing the annual budget.
- Prepare, update, and maintain reports for FDEP, spreadsheets, and operational metrics for Utilities.
- Gather data for performance tracking, audits for FDEP, and compliance checks.
- Serve as a point of contact between departments and management.
- Communicate updates, instructions, and deadlines clearly to team members.
- Assist in coordinating meetings and preparing agendas.
- Manage departmental fleet matters, including vehicle issues, maintenance coordination, and documentation.
- Prepare and process charge memos.
- Oversee the completion, review, and follow-up of incident and accident reports
Work Planner Coordinator
Pinellas County Utilities
08.2015 - 04.2020
- Coordinated work schedules for field crews.
- Oversee reclaimed signage to ensure all signs are accurate and up to date at designated locations for safety.
- Collaborated with cross-functional teams to ensure efficient project execution.
- Track and maintain records for requested hydrant flows.
- Analyzed project timelines and adjusted plans to meet changing demands to help assist with FDEP annual reporting.
- Developed and maintained detailed documentation of project workflows.
- Assist with entering, preparing, reviewing, and updating the section budget.
- Track and collect data for departmental metrics.
Education
Certificate - Certified Public Manger
Florida State University
Tallahassee, FL2025
Certificate -
Pinellas County - DLU, Discover Leader Utilities
Largo, FL2022
High School Diploma -
Lakewood High
St. Petersburg, FL1995
Skills
- Problem-solving
- Customer service
- Public speaking
- Coaching and mentoring
- Teamwork and collaboration
- Goal oriented
- Employee motivation
- Decision-making
Timeline
Work Planner Coordinator
Pinellas County Utilities
08.2015 - 04.2020
Operations Manger, Assistant
Pinellas County Utilities
1998 - Current
Certificate - Certified Public Manger
Florida State University
Certificate -
Pinellas County - DLU, Discover Leader Utilities
High School Diploma -
Lakewood High