Constance Chapman
San Leandro,CA
Summary
Proven Administrative and Education Coordinator at Oakland Center for Spiritual Living, adept in document management and fostering strong client relationships. Spearheaded the transition to online operations and enhanced educational program delivery, demonstrating exceptional problem-solving and organizational skills. Achieved streamlined processes and improved program success through innovative software implementation and effective team collaboration.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Oakland Center for Spiritual Living
03.2018 - 12.2023
- Answered phone calls and responded to inquiries from congregants, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Set up and implemented online systems to take Center operations online during the pandemic.
- Managed and re-designed webpage and weekly CRM newsletter
- Researched, made recommendations and implemented church management software
Education Coordinator
Oakland Center for Spiritual Living
05.2013 - 12.2023
- Recommended, scheduled, and promoted both Certified and Spiritual Development classes.
- Kept records of students who took certified classes and identified those interested in Practitioner Studies
- Supported teachers in both in-person and online classes
- Liaised with the Home Office on student records.
- Attended professional educational and developmental meetings to support accreditation and grant writing.
- Implemented student assessment and evaluation processes, aiding program success.
- Liaised between faculty, staff, and administrators to coordinate educational program delivery.
- Managed teacher and teaching assistant contracts, including payments.
- Set up and facilitated Education Committee.
Education
Master of Science - Sociology
Iowa State University
Ames, IowaBachelor of Science - Nutrition Sciences
Iowa State University
Ames, IAMaster of Arts - Women's Spirituality
New College of California
San Francisco, CAMaster of Fine Arts - Creative Inquiry
California Institute of Integral Studies
San Francisco, CASkills
- Attention to Detail
- Document Management, Google Suite, MS Office, BreezeCHMS, Mailchimp
- Excellent problem solver
- Highly efficient and organized
Timeline
Administrative Coordinator
Oakland Center for Spiritual Living
03.2018 - 12.2023
Education Coordinator
Oakland Center for Spiritual Living
05.2013 - 12.2023
Master of Science - Sociology
Iowa State University
Bachelor of Science - Nutrition Sciences
Iowa State University
Master of Arts - Women's Spirituality
New College of California
Master of Fine Arts - Creative Inquiry
California Institute of Integral Studies
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