Constance Fisher
Commerce City
Overview
2027
2027
years of professional experience
Work History
Caretaker
Apex Caring
12.2023 - Current
- Provided compassionate care and support to mother, ensuring comfort and safety.
- Assisted with daily living activities.
- Maintained cleanliness and organization of living spaces.
Customer Service Representative
Western Freightways
03.2016 - 05.2017
- Managed customer service calls to monitor and resolve freight shipment inquiries.
- Collaborated with external partners to enhance tracking of shipped items.
- Compiled detailed reports on freight movement for customer distribution.
- Executed data entry for billing processes with precision and accuracy.
Customer Service Representative
Rac Transport Co
10.1995 - 01.2015
- Advanced from data entry operator to customer service representative, showcasing adaptability and professional growth.
- Facilitated preparation of bills of lading to optimize driver distribution efficiency.
- Oversaw incoming phone calls to track and update freight status.
- Led comprehensive training programs for new billing clerks after three months of tenure.
- Onboarded and mentored new customer service clerks to enhance team performance.
- Compiled comprehensive customer reports outlining freight delivery status and current location.
Answering Service Operator
AAA Answerphone
1993 - 10.1995
- Managed high volumes of incoming calls to ensure efficient communication.
- Compiled comprehensive reports analyzing average call metrics.
- Facilitated communication with offices to manage emergency call responses.
- Facilitated onboarding and training processes for new employees.
Education
High School Diploma - General Studies
Adams City Sr High
Commerce City, CO05-1984
Skills
It has been a some time since was last tested but when I worked at RAC I typed 76 wpm
Timeline
Caretaker
Apex Caring
12.2023 - Current
Customer Service Representative
Western Freightways
03.2016 - 05.2017
Customer Service Representative
Rac Transport Co
10.1995 - 01.2015
Answering Service Operator
AAA Answerphone
1993 - 10.1995
High School Diploma - General Studies
Adams City Sr High