Constance I. Zammit
Colorado Springs,Colorado
Summary
Detail-oriented and results-driven professional with extensive experience in billing and cashier roles. Proven track record in banking operations, account research, and transaction analysis, complemented by hands-on retail experience. Adept at providing exceptional customer service, streamlining processes, and contributing to sales growth. Committed to delivering accurate, efficient, and friendly service to enhance overall customer satisfaction and drive company success.
Overview
21
21
years of professional experience
Work History
Cashier
JCPenny
- 12.2025
- Checked out customers and assisted customers
Data Entry Clerk, Temporary Contract
IDS
01.2019 - 06.2019
- Performed high-volume and detailed data entry, made corrections to prefilled data
- Encoded data provided by customers into database systems
- Validated and updated existing data by comparing with primary source documents
Administrative Associate/Appointment Setter, Temporary Contract
Evicore
09.2018 - 12.2018
- Set medical appointments for patients, received and made phone calls
- Data entry of medical appointments and important correspondence
Billing Representative/Customer Service
Pendum Inc.
06.2007 - 08.2009
- Created invoices and billed customers
- Took charge of processing returns while delivering invoices by mail
- Supported Accounts Receivable Department with collections processes
- Coordinated with customers to resolve billing issues and queries
- Maintained all billing records and documentation up to date
Operations Clerk
Community Banks of Colorado
12.2006 - 05.2007
- Processed lock boxes, endorsed checks, and encoded in Excel worksheets
- Analyzed reports for errors and conducted research to make corrections
- Fulfilled wide range of responsibilities that included data entry, updating customer account information, and correcting errors
Accounts Receivable Contract Representative
American Medical Response
02.2006 - 11.2006
- Responsible for performing various tasks, including billing facilities and individuals and account data entry
- Received correspondence and incoming calls, filed hardcopy documents
- Tracked and resolved billing discrepancies by evaluating contracts and verifying health insurance coverage
- Made collection calls to customers to bring accounts up to date
Customer Service
Janus
05.1998 - 09.2005
- Financial data entry, money transaction processing, customer service, and quality checked work
- Customer service representative, assisted other departments, and opened and closed accounts
- Assured quality control, microfilm research, logged complaints, and solved problems
Education
Principles of Banking and Financial Systems Certificate -
Center of Financial Training
Bookkeeping Certificate - undefined
Pikes Peak Community College
Colorado Springs, CO01.2022
Associate of Arts - Business Administration
Community College of Denver
Denver, CO01.2010
Skills
- Data Collection
- Account Collections
- Rapid Conflict and Problem Resolution
- Financial Services Operations
- Billing and Invoices Administration
- Money Management
Timeline
Data Entry Clerk, Temporary Contract
IDS
01.2019 - 06.2019
Administrative Associate/Appointment Setter, Temporary Contract
Evicore
09.2018 - 12.2018
Billing Representative/Customer Service
Pendum Inc.
06.2007 - 08.2009
Operations Clerk
Community Banks of Colorado
12.2006 - 05.2007
Accounts Receivable Contract Representative
American Medical Response
02.2006 - 11.2006
Customer Service
Janus
05.1998 - 09.2005
Cashier
JCPenny
- 12.2025
Bookkeeping Certificate - undefined
Pikes Peak Community College
Associate of Arts - Business Administration
Community College of Denver
Principles of Banking and Financial Systems Certificate -
Center of Financial Training
ADDITIONAL EXPERIENCE
- Walmart
- Colorado Springs, CO Cashier September 2024–October 2025
- Burlington
- Colorado Springs, CO Cashier/Sales Associate January 2024–October 2024
- Goodwilll
- Monument, CO Cashier/Sales Associate July 2019–May 2021
- BedRock
- Dinosaur, CO Customer Service, Seasonal Apr 2018–Sep 2018
- Domestic Engineer
- San Angelo, TX Oct 2009–Apr 2018