Sanjuana Zuniga
Balch Springs,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every
customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Cashier
Shell Gas Station
07.2024 - Current
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
Cashier
Texas Best Smokehouse
07.2023 - 07.2024
- Greeted customers upon entering the store and provided assistance with locating items.
- Provided customer service by answering questions about products and services
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Receptionist
La Quebradita Beauty Salón
12.2021 - 01.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to
- appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments.
Education
Associate Of Arts -
Dallas College
Dallas, TX05.2024
High School Diploma -
Inspired Vision Secondary Academy
Dallas, TX05.2023
Skills
- Customer Service
- Customer Assistance
- Appointment scheduling
- Data collection
- Data entry
- Account updating
- Work Ethic and Integrity
- First-aid and CPR
- Fluent in Spanish / bilingual
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Payment Collection
- ID Verification
- Proficient in Software
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Shell Gas Station
07.2024 - Current
Cashier
Texas Best Smokehouse
07.2023 - 07.2024
Receptionist
La Quebradita Beauty Salón
12.2021 - 01.2022
Associate Of Arts -
Dallas College
High School Diploma -
Inspired Vision Secondary Academy