Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Constance Jones

Richmond,VA

Summary

Experienced Instructional Designer with demonstrated success in utilizing innovative training techniques to increase workforce efficiency. Skilled in eLearning creation and implementation illustrated over [5] years of industry success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Notary Loan Signing Agent

CMJ Notary Services
08.2020 - Current
  • Provide mobile notary services for clients in need of efficient loan signing and general notary support
  • Enhance client satisfaction by providing clear explanations of loan terms and conditions during signings
  • Maintain strict confidentiality of borrower information, adhering to industry standards and regulations


Senior Instructional Systems Designer

Booz Allen Hamilton, BAH
07.2012 - 05.2017
  • Designed and delivered 4 high priority eLearning courses for the Office of the National Coordinator for Health Information Technology and the Federal Aviation Administration
  • Organized and moderated 6 bi-weekly, two-hour training webinars for the Office of the National Coordinator for Health Information Technology
  • Managed and collaborated with a sub-team of programmers, and graphic artists in each of the eLearning projects to establish milestone dates, provide feedback, and complete tasks within budget and time constraints
  • Reviewed and certified over 100 PDF files as a 508 compliance specialist supporting the Department of Treasury
  • Supported project management by onboarding new team members, communicating with client to deliver project deliverables, organizing and maintaining project tracking tools for the ISD workstream, completing deliverable reports and conducting research to introduce and recommend new training modalities to the team and client
  • Collaborated with subject matter experts and other instructional designers to create whiteboard animation videos, job aids, web-based training courses, and client presentations
  • Maintained up-to-date knowledge of industry trends and innovations through active participation in professional organizations and conferences related to instructional design fieldwork
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
  • Established and maintained quality control standards

Education

Master of Science - Adult Education Human Resources And Development

James Madison University
Harrisonburg, VA
05.2012

Bachelor of Science - Communication Studies

James Madison University
Harrisonburg, VA
05.2010

Skills

  • Consulting
  • Instructional Systems Design
  • Web-based Training
  • Performance Analysis/ Needs Assessment
  • Program Evaluation
  • Research
  • Survey Design and Development
  • Continual Learning
  • Customer Service

Certification

ASTD E-Learning Instructional Design Certification

Loan Signing System Certified Signing Agent Certification

National Notary Association Signing Agent Certification


Timeline

Notary Loan Signing Agent

CMJ Notary Services
08.2020 - Current

Senior Instructional Systems Designer

Booz Allen Hamilton, BAH
07.2012 - 05.2017

Master of Science - Adult Education Human Resources And Development

James Madison University

Bachelor of Science - Communication Studies

James Madison University
Constance Jones