Constance McIntyre
Atlanta,Georgia
Summary
An Operations Manager with a strong business acumen, who interacts with internal and external stakeholders and executes Human Resource Activities that align with the Society of Human Resource Management Employment Laws, Regulations and Practices. As an Operations Manager I utilized Business Process Management and Human Resource Information Systems that includes functions such as Training and Development, and Benefits Management
Overview
36
36
years of professional experience
Work History
Event Services Specialist
Contemporary Services Corporation
Atlanta, GA
10.2013 - Current
- Managed guests who utilize the GA Dome, Stafford Stadium, and Conference Centers, educate guest on Falcons Ticketing Sales, Verizon Executive Suites and Catering.
- Demonstrate enthusiasm while promoting games and utilize safety policies and procedures
Assistant Manager
Rite Aid Corporation
09.2004 - 07.2007
- Changed the organizational structure to make it cost effective by reducing expenditures such as excessive payroll cost and company shrinkage.
- Managed, trained and developed sixty, pharmacists, supervisors, employees and vendors.
- Provided safe accountability by counting the cash in the company’s safe, pos register tills, making bank deposits, change request and recorded financial business transactions.
- Analyzed and interpreted databases to identify levels of inventory and order merchandise as needed.
- Encouraged cooperation and harmonious relations with team members.
Customer Care Specialist
Nextel's Communications
04.1998 - 08.2000
- Managed customer’s accounts by analyzing billing information and updating their services.
- Managed billing disputes and resolved consumer complaints and inquiries.
- Conducted trouble shooting techniques to ensure that cellular telephones were operable.
- Benchmarked communications services by compelling customers to buy cellular phones with the android capabilities that offer functions such as picture taking, video recording, ITunes, text messaging and internet access.
Operations Manager
Rite Aid Corporation
08.1990 - 07.1993
- Directed two hundred and thirty supervisors, associates and vendors by delegating tasks.
- Engaged in leadership and training classes by utilizing online training guides and on the job training.
- Benchmarked services by partnering with retailers to conduct cross promotional advertisements.
- Enforced regulatory laws such Title VII, Sexual Harassment, Workforce Diversity and Inclusion and Age Discrimination.
Education
Bachelor of Science Degree - Business Administration; Human Resource Management
The University of Tennessee
01.1990
Skills
- Managerial Experience
- Strategic Sourcing
Contact Info - Linkedin
https://www.linkedin.com/in/constance-mcintyre-69325292/
Personal Information
Title: Event Services Specialist
Timeline
Event Services Specialist
Contemporary Services Corporation
10.2013 - Current
Assistant Manager
Rite Aid Corporation
09.2004 - 07.2007
Customer Care Specialist
Nextel's Communications
04.1998 - 08.2000
Operations Manager
Rite Aid Corporation
08.1990 - 07.1993
Bachelor of Science Degree - Business Administration; Human Resource Management
The University of Tennessee