Vocalist/Songwriter
Yoga
Professional chef and caterer
Abstract surrealist Artist
CONSTANCE SCOTT
Ocoee
Summary
Self-motivated leader,personable and innovative with a passion for creating exceptional client experiences. Comprehensive understanding of hair care techniques and salon management, demonstrated through proficiency in client consultations and inventory control. Dedicated to building welcoming and thriving service that enhances client confidence and satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Salon Management
Maistyle
11.2020 - Current
- Providing hair care service to meet the needs of multiple clients daily.
- Washing, repairing and styling
- Bookkeeping and scheduling appointments
- Cleaning and organizing daily work space
- Operated and maintained advanced technical equipment to ensure optimal performance and reliability.
Verification Specialist
National Med Group
04.2017 - 08.2018
- Verified patients basic information, along with insurance information including medicare. Also assessed a verbal pain evaluation through a series of questions.
- Patients also went through legality statements in order to understand the process of receiving durable medical equipment and pharmacy products.
- Reviewed and verified medical documentation for accuracy and compliance with industry standards.
- Collaborated with healthcare professionals to resolve discrepancies in patient records.
- Trained new team members on verification protocols and system usage for consistency.
Floral Assistant
Dell’s Flowers and Things
05.2015 - 01.2017
- Assisted owner and creator with floral décor, set-up/takedown and food preparation. Other duties also included counting and organizing table sets in preparation for set up.
- Assisted in floral arrangement preparation and design for various events and occasions.
- Managed inventory of flowers and supplies, ensuring freshness and availability.
Artist
Maisha Safari Creations
08.2011 - 08.2015
- Created custom jewelry pieces and sold hand painted art. Traveled to many states and vended to promote and sell. Also Managed an online website where items was sold.
Customer Service Rep
CCA Orlando-TreeRing
01.2015 - 05.2015
- Assisted parents, students, teachers from schools and person from organizations with questions in regards to designing there online yearbook. Also assisted with technical support through trouble shooting steps, design pages, purchasing and setup accounts. Duties also included, updating ticket claims, taking notes and answering online questions through email.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume call traffic while maintaining quality service standards.
- Collaborated with team members to streamline processes, improving response times.
- Trained new staff on company policies, enhancing overall team performance.
Home Delivery Specialist/Installation Specialist
Sears Holdings
11.2007 - 08.2011
- Coordinated timely product deliveries to enhance customer satisfaction and streamline operations.
- Managed inventory levels using advanced tracking systems to ensure accurate order fulfillment.
- Analyzed delivery routes to optimize logistics, reducing transit times and operational costs.
Sales Associate
WetSeal
05.2006 - 01.2007
- Provided exceptional customer service to enhance shopping experiences and foster brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and availability for customers.
- Maintained a clean, organized sales floor to create an inviting atmosphere for shoppers.
Cashier
McDonald's
04.2003 - 08.2005
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of front counter and dining area to enhance customer experience.
Education
Certificate - Business of operations
Valencia College
Orlando, FLCertificate - Massage Therapy School
Florida Metropolitan University
Orlando, FL01.2006
High School Diploma - undefined
PK Yonge DRS
Gainesville, FL01.2005
Skills
- Salon management
- Salon management experience
- Site collection management
- Billing process management
Accomplishments
-Women in the arts Award: Level 2 Professional
Certification
Certified 16 hour Hair Braider course
Certified Hatha Yoga Instructor
Business Management Certification
Interests
Timeline
Salon Management
Maistyle
11.2020 - Current
Verification Specialist
National Med Group
04.2017 - 08.2018
Floral Assistant
Dell’s Flowers and Things
05.2015 - 01.2017
Customer Service Rep
CCA Orlando-TreeRing
01.2015 - 05.2015
Artist
Maisha Safari Creations
08.2011 - 08.2015
Home Delivery Specialist/Installation Specialist
Sears Holdings
11.2007 - 08.2011
Sales Associate
WetSeal
05.2006 - 01.2007
Cashier
McDonald's
04.2003 - 08.2005
Certificate - Massage Therapy School
Florida Metropolitan University
High School Diploma - undefined
PK Yonge DRS
Certificate - Business of operations
Valencia College