Vicki Grygas
Schenectady,NY
Summary
Experienced in salon management with a focus on financial oversight, staff training, and client relations. Successfully managed daily operations, ensuring compliance with health and safety regulations while maintaining high standards of hygiene. Developed marketing strategies that enhanced client retention and satisfaction, demonstrating strong business acumen and leadership skills. Proficient in inventory management and revenue forecasting, contributing to the overall profitability of the salon.
Seasoned Salon Owner/Operator with wide-ranging experience in salon operations, customer service, and team leadership. Known for fostering an environment of growth and development for staff, while ensuring high standards in client satisfaction. Demonstrates strong business acumen coupled with creativity and passion for the beauty industry. Made significant improvements in previous work settings through strategic planning, innovative marketing strategies, and comprehensive staff training programs.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Victorian Rose Beauty Salon
Glenville, New York
11.1983 - Current
Stylist Duties:
- Consulting with clients about desired hairstyles and offering expert advice.
- Performing hair services such as cutting, coloring, styling, and treatments.
- Maintaining a clean and sanitary workstation and tools.
- Staying updated on the latest hair trends and techniques.
Owner/Managerial Duties:
- Financial Management:Overseeing salon finances, including budgeting, pricing, payroll, and inventory management.
- Staff Management: Hiring, training, and managing salon staff, including scheduling, performance evaluations, and conflict resolution.
- Marketing and Promotion:Developing and implementing marketing strategies to attract and retain clients.
- Customer Service: Ensuring client satisfaction and addressing complaints or concerns.
- Salon Operations: Managing daily operations, including opening and closing procedures, facility maintenance, and ensuring compliance with health and safety regulations.
- Retail Management: Managing product inventory and promoting retail sales.
- Building Relationships:Fostering positive relationships with clients, staff, and vendors.
Qualifications and Skills:
- Cosmetology License: A valid state-issued cosmetology license is generally required, especially if providing styling services.
- Styling Expertise: Proficiency in a range of haircutting, coloring, and styling techniques.
- Business Acumen: Knowledge of business management, accounting, and marketing.
- Leadership Skills: Ability to manage and motivate a team effectively.
- Customer Service Excellence:Exceptional interpersonal skills and the ability to build rapport with clients.
- Creativity and Trend Awareness: Staying current with industry trends and offering innovative services.
- Organizational and Time Management Skills: Managing appointments, staff schedules, and various business tasks efficiently.
- Problem-Solving: Addressing and resolving challenges, whether related to clients, staff, or business operations.
- Financial Management:Monitoring finances, budgeting, and ensuring profitability.
Education
Cosmetology License - Cosmetology,
Capital Region BOCES
Schenectady, NY06-1981
High School Diploma -
Schalmont High School
Schenectady, NY06-1981
Skills
- Effective communicator
- Highly motivated
- Great people skills
- Hard working
- Business motivated
- Cosmetology license
- Hair cutting
- Coloring techniques
- Salon management
- Financial management
- Marketing strategies
- Customer service
- Inventory management
- Time management
- Team leadership
- Client consultations
- Salon marketing
- Industry trend awareness
- Appointment scheduling
- Staff management
- Hair styling techniques
- Health and safety
- Hygiene standards
- Revenue forecasting
- Advertising campaign development
- Organizational skills
- Sales strategies
- Sales management
- Multitasking capacity
- Continuous improvement
- Team building
- Customer relationship management
- Business process reengineering
- Professional demeanor
Certification
- Cosmetology license
- 35+ year business ownership and operator.
- Served multiple demographics
- Mobile salon service
Timeline
Salon Owner/Operator
Victorian Rose Beauty Salon
11.1983 - Current
Cosmetology License - Cosmetology,
Capital Region BOCES
High School Diploma -
Schalmont High School