Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lisa Mitcheltree

Las Vegas,NV

Summary

Effective communicator with a proven track record of building rapport and exceeding expectations in client interactions. Expertise in explaining complex information clearly (mortgage processes) and influencing client decisions through consultative guidance (beauty services). Eager to transition into a Sales Representative role and utilize persuasive communication and relationship-building skills to achieve sales targets and contribute to a dynamic team.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Salon Owner/Operator

Lisa Mitcheltree
Las Vegas, N
06.1999 - 06.2025
  • Maintained up-to-date knowledge about products and services offered by the company.
  • Trained newly hired Customer Service Representatives on company policies, procedures and protocols.
  • Identified opportunities for process improvements within the department.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with all applicable laws and regulations related to customer service operations.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Developed and implemented strategies to meet monthly loan targets.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Reviewed client documentation and contracts for discrepancies and mistakes.

Road Supervisor/Desert Cab

Lisa Mitcheltree
Las Vegas, NV
02.2024 - 01.2025
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Evaluated team performance, providing feedback and recommendations for improvement.
  • Implemented safety protocols, reducing workplace accidents by a significant percentage.
  • Implemented process improvements to enhance operational efficiency.
  • Enforced compliance with local, state, and federal regulations on all projects.

Loan Officer

Oakhill Mortgage
Las Vegas, NV
04.2002 - 07.2009
  • Increased company profitability through strategic pricing of new loan originations.
  • Clarified different loan options and their corresponding terms.
  • Acquired and organized loan applicants' credit histories, corporate financial statements, and relevant financial data to update records.
  • Assessed client financial data to evaluate credit risk.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.

Education

Associate of Science - Aviation Flight Operations

College of Southern Nevada
Las Vegas, NV
06-2027

Skills

  • Hygiene standards
  • Industry trend awareness
  • Salon marketing
  • Staff management
  • Health and safety
  • Appointment scheduling
  • LOAN OFFICER
  • Negotiation techniques
  • Team player
  • Application status reviews
  • Regulatory compliance
  • Excellent communicator
  • Sales pipeline maintenance
  • Credit analysis
  • Credit assessment

Affiliations

Connect to Sales Skills: The best activities to include are those that demonstrate skills relevant to sales, such as:

  • Communication: Public speaking, debate, leading workshops or training sessions, blogging or writing articles.
  • Teamwork and Leadership: Team sports, club leadership roles, volunteer group coordination.
  • Interpersonal Skills: Volunteering with diverse populations, mentoring, customer service roles (even if unpaid).
  • Goal Orientation and Perseverance: Marathon running, competitive sports, achieving significant personal goals (e.g., learning a new language).

Accomplishments

  • Employee of the month. Euphoria Institute of Beauty
  • LA full marathon
  • Advanced Defensive Driving Certification
  • Dreamer Defensive Driving Course Las Vegas Speedway

Certification

  • Licensed Nail Tech 36 years
  • Designed and created hydrotherapy pedicure for diabetics
  • Implemented Hydrotherapy system into beauty school curriculum Euphoria School of Beauty

References

References available upon request.

Timeline

Road Supervisor/Desert Cab

Lisa Mitcheltree
02.2024 - 01.2025

Loan Officer

Oakhill Mortgage
04.2002 - 07.2009

Salon Owner/Operator

Lisa Mitcheltree
06.1999 - 06.2025

Associate of Science - Aviation Flight Operations

College of Southern Nevada

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Lisa Mitcheltree