Amanda Cruz

The Blowout Guru Studios

12.2017 - Current

Maintained cleanliness and organization of salon equipment and workstations.
Developed knowledge of hair care products to provide informed recommendations to clients.
Observed industry trends to enhance service offerings and customer satisfaction.
Engaged with clients to gather feedback, enhancing overall service quality and client experience.
Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
Increased customer retention through exceptional service and consistent follow-up communication.
Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.