Linda Yrkoski
Columbus,NE
Summary
Dedicated salon management professional skilled in staff training and client relationship management. Proven ability to implement effective marketing strategies that enhance client satisfaction and drive business growth.
Overview
2025
2025
years of professional experience
Work History
Salon Owner/Operator
The Tanning Place, LLC
Columbus, NE
10.2015 - 04.2024
- Managed daily salon operations and staff scheduling for optimal efficiency.
- Oversaw customer service and ensured client satisfaction during appointments.
- Trained staff on tanning techniques and safety protocols for effective service delivery.
- Maintained inventory levels and ordered supplies to support salon operations.
- Implemented marketing strategies to attract new clients and retain existing ones.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Handled financial transactions and maintained accurate records for the business.
- Promoted special offers through social media platforms to attract new customers.
- Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
- Resolved customer complaints regarding worker performance or services rendered.
Tanning Consultant
Tan 24/7
Columbus, Nebraska
04.2014 - 04.2015
- Demonstrated tanning equipment operation to enhance customer experience.
- Maintained a clean and sanitary environment in the salon at all times.
- Cleaned and sanitized tanning beds and rooms.
- Greeted customers and provided information about tanning services.
- Explained the benefits of using different types of tanning beds and lotions.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
Tanning Consultant
Sunscape Tanning
Columbus, NE
11.2007 - 04.2014
- Advised clients on tanning products and services tailored to individual needs.
- Educated customers on proper tanning techniques and aftercare procedures.
- Demonstrated tanning equipment operation to enhance customer experience.
- Resolved customer inquiries and concerns with professionalism and care.
- Collaborated with team members to ensure smooth salon operations daily.
- Trained new staff on company policies, procedures, and customer service practices.
- Maintained a clean and sanitary environment in the salon at all times.
- Cleaned and sanitized tanning beds and rooms.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
Business Office Manager
Aspirus, Inc
Stevens Point, Wisconsin
01.2006 - 10.2007
- Maintained employee records, including payroll, vacation time and benefits information.
- Supervised business office staff and administrators, driving office operations.
- Coordinated staff schedules to ensure optimal coverage and efficiency.
- Streamlined communication between departments to enhance workflow efficiency.
- Maintained confidential patient records in adherence to HIPAA regulations.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Answered phones promptly and directed calls appropriately.
- Ordered supplies when necessary to keep the office running smoothly.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
Intake Specialist
Wausau Insurance Companies
Wausau, Wisconsin
1990 - 2007
- Facilitated client intake processes and ensured accurate data entry.
- Coordinated communication between clients and insurance representatives.
- Reviewed documentation for completeness and compliance with company standards.
- Assisted clients in understanding policy options and coverage details.
- Collaborated with team members to streamline intake workflows and improve efficiency.
- Answered and logged incoming inquiries via phone, fax and email.
- Maintained clinical records and required paperwork in compliance with agency standards.
- Made outbound calls to providers to obtain information necessary to create or update authorization.
- Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
- Verified insurance eligibility, benefits, and patient liabilities for defined services.
- Utilized case management systems to track client cases from intake through to completion.
- Managed confidential client data in compliance with HIPAA and other relevant regulations.
- Coordinated the intake process, ensuring all required documentation was collected and processed.
- Addressed and resolved client concerns or complaints related to the intake process.
Ice Cream Server
Belts Soft Serve
Stevens Point, Wisconsin
1986 - 1989
- Served ice cream and desserts to customers with friendly demeanor.
- Managed cash register and processed customer transactions accurately.
- Maintained cleanliness of serving area and equipment throughout shifts.
- Engaged customers with product knowledge and flavor recommendations.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Operated cash register to collect payments from customers.
- Served and scooped ice cream, following sizing specifications.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
Education
High School Diploma -
Stevens Point Area Senior High
Stevens Point, WI05-1989
Skills
- Salon management
- Staff training
- Customer service
- Marketing strategies
- Inventory management
- Client relationship management
- Financial transactions
- Problem solving
- Teamwork
- Effective communication
Timeline
Salon Owner/Operator
The Tanning Place, LLC
10.2015 - 04.2024
Tanning Consultant
Tan 24/7
04.2014 - 04.2015
Tanning Consultant
Sunscape Tanning
11.2007 - 04.2014
Business Office Manager
Aspirus, Inc
01.2006 - 10.2007
Intake Specialist
Wausau Insurance Companies
1990 - 2007
Ice Cream Server
Belts Soft Serve
1986 - 1989
High School Diploma -
Stevens Point Area Senior High