Mocherie Murray
Lithonia,GA
Summary
Dynamic salon owner with a proven track record at Pearls Hair Salon, excelling in client relationship management and staff training. Enhanced customer retention through exceptional service and strategic upselling, while optimizing operations for efficiency. Skilled in inventory control and problem-solving, fostering a motivated team to achieve outstanding results.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Pearls Hair Salon
11.2003 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Jail Processing Tech
Clayton County Sheriff's Office
Jonesboro, Georgia
05.2025 - 08.2025
- Jail Processing Technician
Detail-oriented professional skilled in inmate intake, booking, records management, and release procedures within correctional facilities. Executed accurate maintenance of legal documentation to align with departmental policies.
Operated jail management systems for effective management of inmate information.
Ensured strict compliance with court orders to uphold legal obligations.
Handled high-volume data entry efficiently, maintaining accuracy under pressure.
Provided vital support to law enforcement personnel through reliable information sharing.
Enforced security protocols consistently in a dynamic working environment.
Managed documentation systems to improve operational efficiency and reliability.
Cleaning Crew Supervisor
Jacob K. Javits Convention Center
05.1995 - 01.2002
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.
- Optimized team performance by conducting regular evaluations and identifying areas for improvement.
- Coordinated, directed and monitored cleaning staff in duties by use of manual and electrically powered tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Education
Certified Trichologist - Hair Loss And Health And Wellness
National Trichology Training Ins
Stockbridge, GA05.2016
GED -
Franklin K Lane
Queens, NYSkills
- Upselling services
- Client relationship management
- Staff training and development
- Inventory control
- Salon management
- Team management
- Salon marketing
Problem solving
- Multitasking skills
- Data analysis
Certification
- GCIC Certified
- Certified Trichologist
Timeline
Jail Processing Tech
Clayton County Sheriff's Office
05.2025 - 08.2025
Salon Owner/Operator
Pearls Hair Salon
11.2003 - Current
Cleaning Crew Supervisor
Jacob K. Javits Convention Center
05.1995 - 01.2002
Certified Trichologist - Hair Loss And Health And Wellness
National Trichology Training Ins
GED -
Franklin K Lane