Terry Carpenter
Louisville,United States
Summary
As the driven Salon Owner/Operator of 3:16 Hair And Nail Salon, I excelled in staff management and upselling services, enhancing customer retention significantly. My leadership ensured compliance with state regulations and fostered a welcoming atmosphere, showcasing my ability to merge operational efficiency with superior service.
Overview
8
8
years of professional experience
Work History
Salon Owner/Operator
3:16 Hair And Nail Salon
Louisville, KY
05.2016 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Education
High School Diploma - General Studies
DuPont Manual High School
Louisville, Ky05.1985
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
- Performing Services
Websites
Additional Information
I have experience with individuals with disabilities. My Mom is diagnosed paranoid schizophrenia. I have helped her most of my life. I am compassionate and patient and can provide a loving home for someone. My home is very clean, peaceful and organized. I am looking to start a new career and feel this would be something that I can do because of experience.
Timeline
Salon Owner/Operator
3:16 Hair And Nail Salon
05.2016 - Current
High School Diploma - General Studies
DuPont Manual High School