Constance Spaller
Killeen,TX
Summary
Customer service , Problem-solving, Relationship building, Honest , Dependable, Cross-selling experience, Partner referrals, Teller support with cash handling experience.
Overview
24
24
years of professional experience
Work History
Banker/Sales Associate
BBVA Compass Bank
10.2017 - 07.2019
- Assisted customers by answering banking questions and recommending solutions.
- Developed key customer relationships to increase sales.
- Identified customer needs to deliver relevant product solutions and promotions .
- Completed daily cash balancing and operated ATMs.
Banker/Relationship Manager
Bank Of America
09.1995 - 03.2017
- Communicated with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Conducted due diligence and fulfilled compliance requirements, communicating with other departments to complete requests.
- Completed daily cash balancing and operated ATMs.
Education
GED -
Painesville Adult Education
Painesville, OHNo Degree - Business Office Operations
ESI Career Center
Euclid, OHSkills
- Excellent People Skills and Active Listening
- Teamwork
- Product and Service Sales Experience
- Cash Handling Accuracy
- Customer Service and Problem Solving
Timeline
Banker/Sales Associate
BBVA Compass Bank
10.2017 - 07.2019
Banker/Relationship Manager
Bank Of America
09.1995 - 03.2017
GED -
Painesville Adult Education
No Degree - Business Office Operations
ESI Career Center