Constantine Sapalidis
Norristown,PA
Summary
Well rounded leader with a proven track record at Valley Forge Trattoria And Lounge, adept in strategic marketing and relationship management. Excelled in enhancing customer satisfaction and important operations, demonstrating a keen analytical ability and a results-oriented approach. Skilled in cross-functional team collaboration and budget management, significantly contributing to the brand's success.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Valley Forge Trattoria And Lounge
Phoenixville, PA
06.2022 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved efficiency and customer satisfaction.
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed payroll, which was done every other week.
Restaurant Server
Valley Forge Trattoria And Lounge
Phoenixville, Pennsylvania
06.2020 - 06.2022
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Recorded orders accurately into the Point of Sale system.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Greeted and seated customers promptly, courteously, and professionally.
- Assisted other servers as needed during peak hours or special events.
- Followed up on guest requests in a timely manner.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Education
Bachelor of Arts - Advertising Management
Michigan State University
East Lansing, MI05-2026
Skills
- Effective working with cross-functional teams
- Result-oriented
- Understand brand storytelling
- Budget understanding
- Relationship Management
- Strategic Marketing
- Social Media Management
- Analytical
Languages
French
Limited
Greek
Limited
Affiliations
- Phi Delta Theta Member
- Recruitment Chair position
Timeline
Restaurant Manager
Valley Forge Trattoria And Lounge
06.2022 - Current
Restaurant Server
Valley Forge Trattoria And Lounge
06.2020 - 06.2022
Bachelor of Arts - Advertising Management
Michigan State University
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