Constantine Walker
Katy,TX
Summary
Extremely knowledgeable Appliance Installation Manager with 30 years experience in managing installation projects from inception to completion. Successfully led teams to ensure timely and precise installations, resulting in enhanced efficiency and client satisfaction. Demonstrated expertise in project management and problem-solving.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Install Manager
Ferguson
08.2021 - Current
- Coordinates installation schedules with teams to ensure timely project completion.
- Manages resources effectively to optimize installation processes and reduce delays.
- Conducts quality assurance checks to maintain high standards in installations.
- Facilitates customer communication to address concerns and provide updates throughout projects.
- Implements safety compliance measures to ensure a secure work environment for all personnel.
- Developes project plans outlining scope, timelines, and resource requirements.
- Supervises a team of 32 installers, providing guidance and support during on-site activities.
- Trains new employees on installation procedures and safety protocols.
- Maintains inventory records to ensure adequate supplies for installation projects.
- Resolves conflicts between teams and clients through effective negotiation and communication.
- Collaborates with cross-functional teams to enhance overall project execution.
- Participates in educational opportunities, maintaining working knowledge of company network and reading technical publications.
Owner and Creator of SW Appliance Installation LLC
Constantine Walker
06.2000 - Current
- Establishes efficient installation processes to streamline appliance setup and enhance customer satisfaction.
- Trains and supervises installation teams, ensuring adherence to safety protocols and quality standards.
- Developes comprehensive service packages that addressed diverse client needs and preferences.
- Conducts market analysis to identify trends and implement strategies that improved service offerings.
- Resolves customer complaints promptly, fostering trust and loyalty among clients.
- Developes and maintains strong relationships with clients, resulting in repeat business and referrals.
- Skilled at countertop and cabinet modifications necessary for appliance installation
Logistics Specialist
Department of Defense
02.2005 - 02.2006
Appliance Installer
AABC
06.1993 - 06.1996
- Delivered, loaded and unloaded and installed standard package appliances.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
Education
HCC
Houston, TXPeace Officer Certificate
Houston Police Academy
Houston, TX01-2003
Skills
- Residential Appliance Installer Contractor
Certification
- Licensed Residential Appliance Installer
- Certified OSHA Appliance Installation
- Certified SubZero and Wolf Appliance Installation
- Miele Trained Installer Certified
- Liebherr Appliance Installer Certified
Timeline
Install Manager
Ferguson
08.2021 - Current
Logistics Specialist
Department of Defense
02.2005 - 02.2006
Owner and Creator of SW Appliance Installation LLC
Constantine Walker
06.2000 - Current
Appliance Installer
AABC
06.1993 - 06.1996
HCC
Peace Officer Certificate
Houston Police Academy