CONSUELA M. HUNTER
RAYVILLE,LOUISIANA
Summary
To apply for a full-time or part-time position in social work or related field.
Healthcare professional with extensive experience in patient navigation and support. Proven track record of facilitating patient access to services and resources. Highly reliable team player with strong focus on collaboration and adaptability, skilled in empathetic communication and resource coordination.
Experienced with patient advocacy and support, ensuring seamless navigation through healthcare systems. Utilizes strong communication skills to connect patients with necessary resources and services. Knowledge of coordinating care and collaborating effectively with healthcare providers.
Knowledgeable social work with solid foundation in patient advocacy and support. Successfully guided numerous patients through healthcare system, ensuring they received necessary resources and care. Demonstrated ability to communicate effectively and coordinate with healthcare teams.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Navigator
Glenwood Behavioral Health Hospital
West Monroe, Louisiana
04.2021 - 06.2024
- Works directly with providers and patients to ensure that specialty appointments are scheduled in a timely manner by coordinating referrals to specialty providers within steward. The patient navigator also builds relationships, solves problems, directs patients to resources and manages information.
PRN Medical Social Worker
Elara Caring Home Health Services
Winnsboro, Louisiana
05.2019 - 01.2024
- Determine eligibility for patients regarding federal, state, or local programs to provide them with Meals on Wheels, financial assistance with electric bills or medications, assistance with legal issues, estate planning, or personal counseling services for the patient and their caregivers. Serves as a liaison between the patient and Medicare, Medicaid, and private insurance to coordinate benefits and provide many other areas of assistance. Provide psychosocial assessments and referrals for home health agency patients in their homes. Assess the patients’ social and emotional factors related to their illness, the need for care, their response to treatment, and adjustment to care. Assess the relationship of the medical and nursing requirements to the home situation, financial resources, and the community resources available. Provide services in home services on a short-term basis to patient's family members and caregivers when it is shown that a brief intervention is necessary to remove a clear and direct impediment to the effective treatment of the patient’s medical condition or to the rate of recovery. Provide community resources to assist in resolving the patient's problem. Provide grief counseling in the event the patient expires.
School Social Worker/Social Worker 3
Northeast Delta Human Services Authority
Tallulah, Louisiana
10.2018 - 10.2020
- Monitored and reviewed charts transferred American association of addictive medicine. Approved authorizations and approved Continued State Reviews letters, knowledgeable with Microsoft word and Microsoft excel, accompanied patients in the absence of the behavioral health nurse with the staff psychiatrist via tele-med, assisted with homeless outreach by providing triage assessments, outreach representative for the Prevention and Wellness Department and served as the contact person for the “collegiate initiative” project which educated and promoted alcohol awareness targeting underage young adults between the ages of 17 and 20.
College Initiative Coordinator
Northeast Delta Human Services Authority
Monroe, Louisiana
10.2019 - 07.2020
- Coordinator for the Northeast Delta Human services authority college initiative program. The funding for this program is a part of the LAPFS2 action plan that aims to reduce underage drinking of young adults between the ages of 17 and 20 at the colleges in Ouachita and Franklin Parishes. Partnered with the University of Louisiana at Monroe and Louisiana Delta Community Colleges in the cities of Monroe and Winnsboro LA to collaborate and provide education to reduce the effect that alcohol abuse has on young adults in a college setting. Educated community partners and provided outreach and education to undergraduate students, sororities, and fraternities. Provided communication and networking strategies with community partners to enhance community resources. Hosted peer facilitated discussion about student norms as identified in group assessments and campus wide studies. Hosted sober tailgating events at the University Louisiana of Monroe tailgating grounds. Hosted and planned popup shops at the local colleges and university. Typed Microsoft word and Microsoft excel documents.
NEDHSA Behavioral Health Staff
Northeast Delta Human Services Authority
Monroe, Louisiana
03.2020 - 06.2020
- Assessed crisis and responded with the appropriate intervention strategies and referrals for residents who tested positive for COVID-19 and who were awaiting negative test results. Conducted assessments of behavioral health situations. Made warm calls after the residents were checked into their residence to comfort them, assessed behavioral health related needs. Provided brief crisis intervention strategies if needed for de-escalation. Coordinated addiction/withdrawal treatment upon discharge. Served as a behavioral health resource for other LDH team members. Ensured a self-care regimen was promoted amongst Louisiana Department of Health team members. Engaged regularly with the Northeast Delta Human Services Authority executive director, director, clinical director, corporate compliance director and human resources director by providing briefings about the program successes and challenges along with insight about the ongoing needs of the COVID-19 residents.
Social Worker 3
Tallulah Behavioral Health Clinic
Tallulah, Louisiana
09.2008 - 06.2018
- Completed psychosocial assessments and implemented differential diagnostic treatment plans that provided skilled psychosocial therapy or other appropriate clinical intervention methodologies for patients, families, or client groups of a diverse nature. Planned, prioritized and managed psychosocial assessments and clinical treatment services by evaluating patient functions, conducted interviews, assessed complex diagnostic cases, conducted chart reviews, set up telemedicine with the psychiatrist, some case management services, recommended appropriate clinical intervention strategies, evaluated for and provided individual and family therapy when indicated by treatment plan or previous psychosocial assessments, distributed medications to patients, integrated services for the patients on call crisis services, collaborated referrals to/with Easter seals, Goodwill and behavior health transportation services, mentored graduate interns from Grambling State University and accompany consumers in the absence of the behavioral health nurse with the staff psychiatrist via tele-med, conducted anger management group along with the school social worker for a year at Tallulah Jr. High School and saw mental health patients at the Madison Parish School Based Health Center.
Social Worker 3
Winnsboro Behavioral Health Clinic
Winnsboro, Louisiana
05.2006 - 10.2006
- Completed psychosocial assessments and implemented differential diagnostic treatment plans that provided skilled psychosocial therapy or other appropriate clinical intervention methodologies for patients, families, or client groups of a diverse nature. Planned, prioritized and managed psychosocial assessments and clinical treatment services by evaluating patient functions, conducted interviews, assessed complex diagnostic cases, conducted chart reviews, set up telemedicine with the psychiatrist, some case management services, recommended appropriate clinical intervention strategies, evaluated for and provided individual and family therapy when indicated by treatment plan or previous psychosocial assessments, distributed medications to patients, integrated services for the patients on call crisis services, and accompany consumers in the absence of the behavioral health nurse with the staff psychiatrist via tele-med.
Therapist
Individual and Family Therapist
Monroe/West Monroe, Louisiana
01.2004 - 01.2005
- Provided Individual and Group Therapy sessions on a weekly basis, provided family therapy sessions monthly, submitted monthly/quarterly reports and assisted with the treatment plans/goals/aftercare of each resident.
Crime Victims Therapist
Youth House I and II
Monroe/West Monroe, Louisiana
01.2002 - 01.2005
- Provided Individual and Group Counseling for victims of incest, physical and sexual abuse, coordinates client service with appropriate youth house staff, identified and developed community resources to assist clients, facilitated use of volunteers in the youth house program, presented educational sessions on topics some to include were exploitive relationships, teen pregnancy, addictive love and abuse, prepared and submitted monthly reports to the executive director.
Education
Lead Louisiana Leadership Program -
04.2024
Master of Social Work Degree - Health and Mental Health
Grambling State University
Grambling, Louisiana05.1996
Bachelor of Arts Degree - Social Work
05.1993
Skills
- Grief support
- Community resources
- Medical terminology
- Medical recordkeeping
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Delta Sigma Theta Sorority, Incorporated
- Rayville Rosenwald/Eula D. Britton Alumnae
- The Rayville High School Class of 1988
Certification
- Licensed Master Social Worker
- Completed two years of required supervision under a Licensed Certified Social Worker and receives ongoing supervision under the guidance of an LCSW as needed.
- Certification in CPR and First Aid
Languages
English
Timeline
Patient Navigator
Glenwood Behavioral Health Hospital
04.2021 - 06.2024
NEDHSA Behavioral Health Staff
Northeast Delta Human Services Authority
03.2020 - 06.2020
College Initiative Coordinator
Northeast Delta Human Services Authority
10.2019 - 07.2020
PRN Medical Social Worker
Elara Caring Home Health Services
05.2019 - 01.2024
School Social Worker/Social Worker 3
Northeast Delta Human Services Authority
10.2018 - 10.2020
Social Worker 3
Tallulah Behavioral Health Clinic
09.2008 - 06.2018
Social Worker 3
Winnsboro Behavioral Health Clinic
05.2006 - 10.2006
Therapist
Individual and Family Therapist
01.2004 - 01.2005
Crime Victims Therapist
Youth House I and II
01.2002 - 01.2005
Master of Social Work Degree - Health and Mental Health
Grambling State University