Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Consuelo Jimenez

San Diego,CA

Summary

Operations Supervisor with extensive experience in managing high-volume distribution environments, looking for a full-time opportunity with Fed Ex where my expertise includes training staff in safety protocols and overseeing daily operations to ensure efficiency and compliance. Proven ability to lead teams in achieving performance targets while fostering a strong safety culture.

Overview

8
8
years of professional experience

Work History

Operations Supervisor

FedEx Ground
San Diego, CA
08.2025 - Current
  • Led the first FedEx Ground Otay Annex operation at JBKA from November 1, 2025, through January 5, 2026. Managed approximately 34 work areas and supervised a team of 32 package handlers in a high-volume inbound operation. Oversaw the scanning and processing of 7k to 10k packages daily while maintaining operational efficiency, safety compliance, and performance goals.
  • Trained new team members on safety protocols and operational procedures.
  • Assisted in scheduling shifts and managing staff assignments effectively.
  • Assessed employee performance metrics to identify improvement opportunities. to identify areas for improvement
  • Conducted daily start-up and planning meetings with employees to communicate operational updates, safety expectations, staffing plans, and performance goals.

January 2026 – May 2026
Led unload operations across 12 inbound doors in a fast-paced distribution environment. Supervised approximately 90 package handlers and oversaw the inbound scanning and processing of approximately 40k packages daily. Maintained accountability for employee performance, attendance, and productivity while enforcing company policies, rules, and regulations. Promoted a strong safety culture by ensuring compliance with safety procedures and best practices. Coordinated daily operations to maximize efficiency, maintain service levels, and ensure a clean and organized wrap-up at the end of each shift.

  • June 2026 – Present
    Manage daily van line operations, across 40 work areas in a high-volume distribution environment. Supervise approximately 36 package handlers, ensuring efficient package flow, employee productivity, and adherence to operational standards.

Warehouse Stocker

Walmart
San Diego, USA
05.2020 - 08.2021
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Shipped material and performed over boxing, packing, labeling and preparation of documents for over 4000 packages per day.
  • Inspected work areas of cleanliness and executed safety first.
  • Inspected quality and condition of merchandise.
  • Utilized forklift and other warehouse equipment to safely load and unload containers.

Patient Care Coordinator

Centro Medico Borrego Health
El Cajon, USA
10.2018 - 03.2020
  • Assisted Low-income families apply for government funded programs such Medical, Every Woman Counts, Child Health Disability Prevention Program (DHCS), Family Pact, to establish medical care.
  • Represented patients with legal entity to arrange medical coverage.
  • Acted as main point of contact for patients, doctors, and hospital personnel by closely reviewing medical charts and maintaining high levels of communication.

Package Handler Trainer

FedEx Ground
  • Coached and guided over 100 OTAY package handlers through 10-day training and ensuring safety focus.
  • Notified and updated Managers on conditions before/during/after sort to ensure efficiency on decision making.
  • Provide positive and constructive feedback to both managers and package handlers.
  • I make it a priority to mentor and guide Package Handlers to follow all established guidelines.

Education

Medical Assistant -

PIMA MEDICAL INSTITUTE
Chula Vista, CA

High School Diploma -

Morse High School
San Diego, CA

Skills

  • Policy Driven
  • demonstrates reliability and accountability by arriving early, ensuring operational readiness, and planning in advance to meet operational needs
  • Demonstrates unwavering integrity and ethical decision-making in all aspects of work
  • Ability to manage multiple concurrent deadlines
  • Demonstrates accountability by accepting responsibility for decisions, actions and results
  • Exhibits strong communication and comprehension skills, ensuring tasks are completed as directed
  • Operational efficiency
  • Equipment operation
  • Embraces teamwork
  • Exceptional attention to detail
  • Safety Protocols
  • Workplace Safety
  • Fluent in Spanish

Accomplishments

  • 2025-Present
    Increased employee attendance by 98% by fostering engagement, consistent communication, and performance engagement and accountability.
  • Improved load quality and package handling accuracy, reducing service failures and enhancing operational efficiency.
  • Drove continuous improvement initiatives that enhanced workflow efficiency and team performance.
  • Created new operational strategies to improve workflow, optimize warehouse organization and promote a clean and safe work environment
  • 2023, Trained, lead and over saw over 100 Package Handlers in the following work areas Smalls, Load side, Van lines, Moby Docks, Bulk trucks, overseeing package operations processing more than 41k packages per day.
  • Fed Ex Package Handler of the month.
  • FedEx Preload Package Handler Safety of the month.
  • Successfully lead and coordinated 10-15 employees to tent city.
  • Organized and planned 3 peak seasons, 100 Van scanned compliance and distributed between 1,500 to 2,000 packages per day, resulting in zero misloads.
  • Developed, implemented Safety policy and attained no medical injuries in 4 months for new hires.
  • 2023-2024 Safety Committee Member

Timeline

Operations Supervisor

FedEx Ground
08.2025 - Current

Warehouse Stocker

Walmart
05.2020 - 08.2021

Patient Care Coordinator

Centro Medico Borrego Health
10.2018 - 03.2020

Package Handler Trainer

FedEx Ground

Medical Assistant -

PIMA MEDICAL INSTITUTE

High School Diploma -

Morse High School
Consuelo Jimenez