Consuelo Perez
Las Vegas,NV
Summary
Dynamic and dependable professional with commercial driving experience at Uber, excelling in customer service and passenger safety. Proven ability to enhance guest satisfaction through effective communication and teamwork as a Guest Room Attendant at Resort World Las Vegas. Adaptable and self-motivated, committed to maintaining high standards and optimizing workflows.
Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.
Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Overview
30
30
years of professional experience
Work History
Uber Driver
Uber
Las Vegas, NV
05.2025 - Current
- Provided safe and efficient transportation services to passengers throughout the city.
- Navigated using GPS technology to optimize routes and reduce travel time.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with passengers to ensure a positive ride experience.
- Adapted quickly to changing traffic conditions and passenger needs during rides.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Guest Room Attendant
Resort World Las Vegas
3000 S Las Vegas Blvd, Las Vegas NV 89109
09.2024 - 05.2025
- Maintained cleanliness and organization of guest rooms per resort standards.
- Conducted thorough inspections of room facilities for maintenance needs.
- Collaborated with housekeeping team to ensure timely room turnovers.
- Utilized appropriate cleaning products and equipment effectively and safely.
Guest Room Attendant
Rio Hotel and Casino
3700 W Flamingo Rd, Las Vegas NV 89103
07.2016 - 09.2024
- Responded promptly to guest requests, enhancing overall satisfaction levels.
- Assisted in training new staff on cleaning procedures and standards.
- Monitored inventory levels of cleaning supplies, reporting shortages as needed.
- Implemented efficient cleaning techniques to optimize time management and workflow.
- Utilized appropriate cleaning products and equipment effectively and safely.
- Maintained cleanliness and organization of guest rooms per resort standards.
- Collaborated with housekeeping team to ensure timely room turnovers.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Contributed to the achievement of department goals by consistently meeting or exceeding assigned quotas for daily cleanings.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Inspected rooms to confirm adherence to department standards.
- Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
Guest Room Attendant
Imperial Palace Hotel and Casino
3535 S Las Vegas Blvd, Las Vegas NV 89109
06.2008 - 07.2016
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
- Maintained cleanliness and organization of guest rooms per resort standards.
- Conducted thorough inspections of room facilities for maintenance needs.
Commercial Janitorial Cleaner
Sausedo Janitorial Service
San Jose, CA
01.1996 - 02.2008
- Managed cleaning operations for commercial spaces, ensuring high standards of cleanliness and safety.
- Utilized advanced cleaning equipment, enhancing operational efficiency and effectiveness in service delivery.
- Developed customized cleaning plans tailored to specific client needs, improving customer satisfaction.
- Trained and mentored junior staff on effective cleaning techniques and safety protocols.
- Implemented efficient cleaning schedules to optimize workflow across multiple facilities.
- Conducted regular inspections to maintain quality control and compliance with industry standards.
- Collaborated with management on inventory management, ensuring adequate supplies for all cleaning tasks.
Education
High School Diploma -
Albuquerque High School
Albuquerque, NM06.1987
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and trustworthy
- Excellent communication
- Adaptability and flexibility
- Valid Driver's license
- Clean driving record
- Customer support
- Passenger safety
- Commercial driving experience
- Self motivation
- Professionalism
Languages
English
Professional Working
Timeline
Uber Driver
Uber
05.2025 - Current
Guest Room Attendant
Resort World Las Vegas
09.2024 - 05.2025
Guest Room Attendant
Rio Hotel and Casino
07.2016 - 09.2024
Guest Room Attendant
Imperial Palace Hotel and Casino
06.2008 - 07.2016
Commercial Janitorial Cleaner
Sausedo Janitorial Service
01.1996 - 02.2008
High School Diploma -
Albuquerque High School