Di Ma
8421 59th Ct W University Place,WA
Summary
Dynamic professional with experience as a Receptionist at Chinese Spa, excelling in customer service and effective communication. Proven ability to enhance client satisfaction through problem-solving and teamwork. Skilled in appointment scheduling and administrative support, ensuring a well-organized environment that fosters collaboration and efficiency.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
Seattle, WA
09.2025 - 12.2026
- Communicated effectively with passengers to ensure a positive ride experience and address concerns.
Receptionist
Chinese Spa
240 Auburn Way S Auburn
03.2021 - 06.2025
- Greet visitors and direct them to appropriate personnel.
- Answer phone inquiries, providing information or routing calls as needed.
- Maintain organized reception area and manage appointment scheduling.
- Assist with administrative tasks, including filing and data entry.
- Respond to emails promptly, ensuring clear communication with clients.
- Support team by preparing meeting materials and equipment setup.
Education
GED -
LiaoNing University
Dalian Liaoning ChinaCertificate of Completion of Table Game Dealer - Table Game Dealer Course
A Professional Gaming Institute
227 Main Ave S, Renton, WA 9805702.2026
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Uber Driver
Uber
09.2025 - 12.2026
Receptionist
Chinese Spa
03.2021 - 06.2025
GED -
LiaoNing University
Certificate of Completion of Table Game Dealer - Table Game Dealer Course
A Professional Gaming Institute