Summary
Overview
Work History
Education
Skills
Professionalworkhistory
Languages
Timeline
Generic

Consuelo Ramirez

Long Beach,CA

Summary

Seeking opportunity within organization to leverage extensive customer service and administrative experience for exceptional results. Eager to contribute to dynamic team and make meaningful impact on customer satisfaction and operational efficiency. Committed to continuous growth and development, personally and professionally, to excel in delivering top-notch service and achieving organizational goals.

Overview

17
17
years of professional experience

Work History

FOOD SERVICE CLERK

Costco Wholesale
03.2011 - 10.2013
  • Greeted customers in Food Court Discussed products, services and accurately collected bakery orders
  • Ability to de-escalate customers who were dis-satisfied with satisfying solutions
  • Communicated with customers regarding special orders and instructions
  • Scrubbed and polished counters, ovens and other kitchen equipment
  • Performed other sanitation duties, such as sweeping, mopping, and washing dishes
  • Prepared daily food and bakery items following specific recipes, safety precautions and sanitary measures
  • Monitored and ordered supplies or food items and restock as necessary to maintain inventory
  • Performed personnel activities, such as supervising and training employees
  • Food handlers Certified in the State of CA.

MEMBER SERVICES

Costco Wholesale
11.2013 - 07.2017
  • Greeted members upon entry and upon departure from store location
  • Checked receipts for any errors and alerted supervisors of said errors
  • Answered questions regarding location of goods throughout the location and about any issues they had with their membership
  • Maintained a clean and organized work area
  • Swept the entryway and cleaned spills as necessary
  • Performed hourly walks checking the perimeter of the building, temperatures of refrigerated and frozen goods, and reported any items that were low in stock to the merchandising manager so they could be replenished
  • Reported any safety issues within the store to management or appropriate personnel.

CUSTOMER SERVICE ASSOCIATE/CASHIER

Costco Wholesale
07.2017 - 03.2024
  • Offer superior customer service and committed to customer satisfaction
  • Greeted customers on sales floor and used active listening and problem-solving skills to meet their needs
  • Merchandise and service expert with ability to offer current products, services, and promotions
  • Verified membership at checkout
  • Processed final sales, computed sale prices and totaled purchases
  • Received and processed cash, debit or credit card transactions in the POS system
  • Performed opening and closing procedures on cash registers, counting money, separating charge slips, and coupons, balancing cash drawers, and making deposits
  • Pulled end of day reports from POS system
  • Maintained sanitized and safe sales floor for customers
  • Adhered to all company policy and procedure.

FIGURE MODEL

Various brands and photographers
  • Dress in sample or completed garments, and select accessories.Stand, turn, and walk to demonstrate features of garments for observers at fashion shows, private showings, and retail establishments
  • Work closely with photographers, fashion coordinators, directors, producers, stylists, make-up artists, other models, and clients to produce the desired looks, and to finish photo shoots on schedule
  • Apply makeup to face and style hair to enhance appearance, considering such factors as color, camera techniques, and facial features
  • Follow strict routines of diet, sleep, and exercise to maintain appearance
  • Pose as directed, or strike suitable interpretive poses for promoting and selling merchandise or fashions during appearances, filming, or photo sessions
  • Assemble and maintain portfolios, print composite cards, and travel to go-sees to obtain jobs
  • Report job completions to agencies and obtain information about future appointments
  • Gather information from agents concerning the pay, dates, times, provisions, and lengths of jobs
  • Pose for artists and photographers.

Sales Associates, Reptiles

Forever 21
12.2009 - 06.2010
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Waitress

Sunrise Senior Assisted Living
09.2008 - 01.2010
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Children Volunteered Camp Educator

Cypress Park Elementary School
09.2016 - 11.2016
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Assessed student performance and provided feedback to facilitate student success.
  • Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
  • Created and implemented assessments to measure student progress.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Created and developed lesson plans to meet students' academic needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Developed and implemented classroom routines to address varying student needs.

Textbook Clerk

LAUSD Los Angeles Unified School District
08.2012 - 08.2013

• Traveled extensively on a daily basis to various District locations; performed specialized duties related to receiving, processing, inventorying and distributing.

• Compiled, sorted and verified the accuracy of data before it was entered.

• Compared data with source documents, or re-entered data in verification format to detect errors.

• Stored completed documents in appropriate locations.

• Located and corrected data entry errors, or reported them to supervisors.

• Carefully reviewed all work performed to ensure accuracy and timely transmission.

• Prepared reports for incoming and outgoing shipments for warehouse workers.


Required ability and great responsibility to be accurate with quantities.

• Demonstrated team work by communicating with coworkers through MS Outlook.

Education

Associate Of Arts - Art History

Cerritos College
Norwalk, CA

Skills

  • Knowledge of AS400 computer system
  • Spanish speaker
  • Cash handling
  • Mult-line phone system
  • Clerical/Front Desk Reception
  • Word processing
  • Instant messaging software
  • Digital marketing
  • Content creator
  • Child

Professionalworkhistory

  • Costco Wholesale, Cypress, CA, FOOD SERVICE CLERK, Greeted customers in Food Court, Discussed products, services and accurately collected bakery orders, Ability to de-escalate customers who were dis-satisfied with satisfying solutions, Communicated with customers regarding special orders and instructions, Scrubbed and polished counters, ovens and other kitchen equipment, Performed other sanitation duties, such as sweeping, mopping, and washing dishes, Prepared daily food and bakery items following specific recipes, safety precautions and sanitary measures, Monitored and ordered supplies or food items and restock as necessary to maintain inventory, Performed personnel activities, such as supervising and training employees, Food handlers Certified in the State of CA
  • Costco Wholesale, Cypress, CA, MEMBER SERVICES, Greeted members upon entry and upon departure from store location, Checked receipts for any errors and alerted supervisors of said errors, Answered questions regarding location of goods throughout the location and about any issues they had with their membership, Maintained a clean and organized work area, Swept the entryway and cleaned spills as necessary, Performed hourly walks checking the perimeter of the building, temperatures of refrigerated and frozen goods, and reported any items that were low in stock to the merchandising manager so they could be replenished, Reported any safety issues within the store to management or appropriate personnel
  • Costco Wholesale, Cypress, CA, CUSTOMER SERVICE ASSOCIATE/CASHIER, Offer superior customer service and committed to customer satisfaction, Greeted customers on sales floor and used active listening and problem-solving skills to meet their needs, Merchandise and service expert with ability to offer current products, services, and promotions, Verified membership at checkout, Processed final sales, computed sale prices and totaled purchases, Received and processed cash, debit or credit card transactions in the POS system, Performed opening and closing procedures on cash registers, counting money, separating charge slips, and coupons, balancing cash drawers, and making deposits, Pulled end of day reports from POS system, Maintained sanitized and safe sales floor for customers, Adhered to all company policy and procedure
  • Various brands and photographers, California, FIGURE MODEL, Dress in sample or completed garments, and select accessories, Stand, turn, and walk to demonstrate features of garments for observers at fashion shows, private showings, and retail establishments, Work closely with photographers, fashion coordinators, directors, producers, stylists, make-up artists, other models, and clients to produce the desired looks, and to finish photo shoots on schedule, Apply makeup to face and style hair to enhance appearance, considering such factors as color, camera techniques, and facial features, Follow strict routines of diet, sleep, and exercise to maintain appearance, Pose as directed, or strike suitable interpretive poses for promoting and selling merchandise or fashions during appearances, filming, or photo sessions, Assemble and maintain portfolios, print composite cards, and travel to go-sees to obtain jobs, Report job completions to agencies and obtain information about future appointments, Gather information from agents concerning the pay, dates, times, provisions, and lengths of jobs, Pose for artists and photographers

Languages

Spanish
Limited Working

Timeline

CUSTOMER SERVICE ASSOCIATE/CASHIER

Costco Wholesale
07.2017 - 03.2024

Children Volunteered Camp Educator

Cypress Park Elementary School
09.2016 - 11.2016

MEMBER SERVICES

Costco Wholesale
11.2013 - 07.2017

Textbook Clerk

LAUSD Los Angeles Unified School District
08.2012 - 08.2013

FOOD SERVICE CLERK

Costco Wholesale
03.2011 - 10.2013

Sales Associates, Reptiles

Forever 21
12.2009 - 06.2010

Waitress

Sunrise Senior Assisted Living
09.2008 - 01.2010

FIGURE MODEL

Various brands and photographers

Associate Of Arts - Art History

Cerritos College
Consuelo Ramirez