Consuelo Zavala
Chicago,IL
Summary
Dependable and customer focused professional with experience in retail, food service, and school cafeteria operations. Skilled in customer service, cash handling, inventory, team support,food preparation, and maintaining efficient daily operations. Known for strong communication skills, reliability and creating positive experiences for customers and staff.
Overview
25
25
years of professional experience
Work History
Cook II
Chicago Public Schools CPS
Chicago, IL
01.2025 - Current
- Prepared nutritious meals following dietary guidelines and school nutrition policies.
- Operated kitchen equipment efficiently, ensuring adherence to safety protocols.
- Maintained clean and organized workstations to promote food safety standards.
- Assisted in inventory management by monitoring supplies and placing orders as needed.
Cook II
Chicago Public Schools CPS
Chicago, IL
01.2023 - 01.2025
- Collaborated with staff to plan menus that accommodate student preferences and nutritional needs.
- Trained new team members on food preparation techniques and safety practices.
- Implemented portion control measures to reduce food waste while maintaining quality standards.
- Participated in staff meetings to discuss kitchen operations and suggest improvements for efficiency.
Cook II
Chicago Public Schools CPS
Chicago, IL
08.2022 - 01.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook III
Chicago Public Schools CPS
05.2019 - 08.2022
- Prepared nutritious meals in compliance with dietary guidelines and food safety standards.
- Managed inventory to ensure availability of fresh ingredients for daily meal preparation.
- Trained and mentored junior kitchen staff on food handling and cooking techniques.
- Implemented efficient kitchen workflows to enhance productivity during peak service times.
Lunchroom Attendant
Chicago Public Schools CPS
Chicago, IL
10.2015 - 05.2019
- Supervised lunchroom activities to ensure a safe and orderly environment for students.
- Assisted in meal service, promoting healthy eating habits among students.
- Collaborated with staff to maintain cleanliness and organization of lunchroom facilities.
- Trained new employees on safety protocols and lunchroom procedures.
Assistant Store Manager
Rainbow Shops
Chicago, IL
03.2001 - 12.2015
- Supervised daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Analyzed inventory levels, optimizing stock management to prevent shortages and overstocks.
Education
High School Diploma -
Farragut High School
Chicago, IL06-1993
No Degree - Accounting
St. Augustine College
Chicago, ILNo Degree - Accounting
Richard Daley College
Chicago, ILSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Decision-making
- Multitasking
- Time management
- Teamwork and collaboration
- Team leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook II
Chicago Public Schools CPS
01.2025 - Current
Cook II
Chicago Public Schools CPS
01.2023 - 01.2025
Cook II
Chicago Public Schools CPS
08.2022 - 01.2023
Cook III
Chicago Public Schools CPS
05.2019 - 08.2022
Lunchroom Attendant
Chicago Public Schools CPS
10.2015 - 05.2019
Assistant Store Manager
Rainbow Shops
03.2001 - 12.2015
No Degree - Accounting
St. Augustine College
High School Diploma -
Farragut High School
No Degree - Accounting
Richard Daley College