Consuelo Vanessa Hurtado
Lubbock
Summary
Restaurant Manager with 10+ years of leadership experience at Rosa’s Cafe, overseeing daily restaurant operations in a high-volume, fast-paced environment. Proven ability to lead and develop teams, manage scheduling, inventory, cash handling, and customer relations while consistently maintaining high standards of service, food quality, and operational efficiency. Experienced in using Microsoft Office, POS systems, data entry, email communication, and administrative tasks to support business operations. Recognized for strong leadership, problem-solving, organization, and a commitment to creating a positive team culture while driving sales, improving productivity, and delivering an exceptional guest experience.
Overview
10
10
years of professional experience
Work History
Management Assistant
Rosas Cafe
Lubbock
02.2016 - Current
- Coordinated staff schedules to maintain efficient coverage during peak hours.
- Managed daily administrative tasks to optimize restaurant operations.
- Assisted in inventory management and supply orders to ensure timely availability of resources.
- Used Microsoft Office and desktop computer systems for reports, scheduling, emails, spreadsheets, and administrative tasks.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw cash handling, bank deposits, and daily financial reconciliation.
- Supervised, trained, coached, and evaluated employees to improve productivity and performance.
Education
Penn Foster High School
Scranton, PASkills
- Project coordination
- Schedule coordination
- Budget tracking
- Administrative tasks
- Microsoft Office
- Data entry
- Onboarding support
- Customer Service excellence
- Time management
- Team building
- Effective communication
Languages
Spanish
Professional
Affiliations
Employee mentor & trainer
References
References available upon request.
Timeline
Management Assistant
Rosas Cafe
02.2016 - Current
Penn Foster High School