-Accustomed to working with all age groups and training others
-Experienced with working remotely and independently
-Competent in communicating in person, over the phone, and in written message
-Quick to learn new programs, operations, procedures, and safety protocol
-Excellent with time-management & meeting deadlines
-Comfortable with high volumes of information and problem solving
-Customer Service Experienced (10+ years)
-Familiar with all Microsoft and Google Programs
-Capable of enforcing work safety and risk management policy
As a Wellness Coordinator at The Joint Chiropractic in West Seattle, I ensure quality, affordable chiropractic care and support patients on their wellness journey. Responsibilities include patient education, managing data for processing, and overseeing accounts and billing.
As a teacher's assistant, I find immense reward in personal growth, relationship building, and developmental perspectives, alongside varied responsibilities. These range from one-on-one teaching to supporting children emotionally, always prioritizing safety.
The main goals and responsibilities of a Prime Shopper are to locate and carefully pick and package customer-selected items in Whole Foods. Whether the Prime Customer decided on pick-up or delivery, this position required all shoppers to work quickly and accurately to ensure an excellent experience for customers.
As a Professional Underclass Photographer, I specialize in capturing portraits of students from Pre-K to 12th grade and school staff. Responsibilities include coordinating with school officials, students, and parents, ensuring smooth picture days. I adapt to different schools daily, addressing any challenges swiftly while delivering exceptional service and memories.
As a warehouse associate at Amazon, I counted and stocked merchandise, checked incoming packages for quality and quantity, organized products for efficient storage, logged data in the inventory database, maintained cleanliness, and ensured a safe work environment.
In marketing support and customer relations, I ensured customers qualified for our services and scheduled at-home consultations. This involved telecommunication with customers, handling inquiries, rescheduling appointments, and troubleshooting. Additionally, I filled various service roles such as managing reception, training new employees, and assisting administrators with customer leads.
As a full-time Customer Service Specialist at The Home Depot, following my transfer from Apex, North Carolina, I multitasked between resolving customer issues, handling incoming calls, managing in-store and online orders, recording inventory of company vehicles, training new hires, and optimizing departmental operations for customer satisfaction.
While employed at Apex, Home Depot I was promoted from a part-time cashier to a full-time customer service specialist. Opportunities presented themselves in Texas and I qualified to transfer to The Home Depot in Irving, TX.
While working at the Home Depot on Guam for a year, I was employed under part-time conditions and working full-time hours. I then successfully transferred to the Apex, Home Depot in North Carolina, and managed to adapt to a diverse operation, procedures and dynamics.
As a Project Coordinator and Sales Associate at Tommy Hilfiger, I ensured adherence to timelines and budgets, managed project materials, fulfilled store orders, maintained inventory records, assisted customers and associates on the floor, and provided frequent training.
Dean's List:
-Autumn, 2022
-Spring, 2023
-Autumn, 2023
-Winter, 2024
-Spring,2024
3.8 GPA
Maintained a GPA of 3.2 while pulling both full-time work and schooling
Member of The National Society of Collegiate Scholars (NSCS) organization
Ranked top of my class at North Lake Community College
Attended some college to major in Human Health Sciences. Achieved 28 semester credit hours.
Army National Guard Camp Freedom (Guam)
Volunteered as a youth leader for Camp Freedom to help co-ordinate events for Camp Freedom children.
Attended 4 years of high school for general studies. Participated in women's Rugby, Volleyball, and Soccer.
Asian Counseling and Referral Services (ACRS) - 2 mos.
Guam National Guard Family Readiness Group Volunteer - 5 yrs
Camp Freedom Youth Leader Volunteer - 1 yr