Contina Anderson
Summary
Accomplished Transit Driver and Driver Manager with a proven track record at Transdev Transportation Services and RCH COURIER Services, enhancing customer satisfaction and safety. Skilled in traffic laws compliance and demonstrating exceptional patience, I've effectively managed fleets and personnel, ensuring adherence to schedules and regulations. Achieved notable improvements in operational efficiency and passenger experience through leadership and teamwork.
Professional driver with substantial experience in transit operations and strong commitment to safety and punctuality. Known for reliability, teamwork, and adaptability to changing schedules. Skilled in vehicle operation, navigation, and customer service. Consistently delivers results and maintains high standards in all aspects of work.
Overview
34
34
years of professional experience
Work History
Transit Driver
Transdev Transportation Services
03.2019 - Current
- Upheld company reputation for excellent service by consistently receiving positive feedback from passengers on professionalism and driving skills.
- Maintained accurate records of daily logs, including mileage, hours worked, incidents encountered, and mechanical checks performed.
- Demonstrated adaptability by quickly adjusting to route changes or schedule alterations, ensuring minimal disruption to passengers'' travel plans.
- Enhanced transit safety by conducting thorough pre-trip vehicle inspections and addressing any maintenance issues.
- Reduced conflicts on board by enforcing transit rules and regulations, promoting a positive environment for all passengers.
- Improved passenger satisfaction by maintaining punctuality and adhering to transit schedules.
- Ensured a safe travel experience for all passengers by strictly adhering to traffic laws while navigating various weather conditions.
Driver Manager
RCH COURIER Services
06.2014 - 01.2019
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Dispatch Supervisor
Cardinal Transportation INC
06.1990 - 02.2002
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Directed dispatching, routing, and tracking of 200 fleet vehicles.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
- Managed 5 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
Education
High School Diploma -
David Starr Jordan High School
Los Angeles, CA06-1989
Skills
- Traffic laws compliance
- Mechanical tools
- Patience and tolerance
- Defensive driving
- Weather condition adaptation
- Disability awareness
- Clean driving record
- Safe driving
- Teamwork
Timeline
Transit Driver
Transdev Transportation Services
03.2019 - Current
Driver Manager
RCH COURIER Services
06.2014 - 01.2019
Dispatch Supervisor
Cardinal Transportation INC
06.1990 - 02.2002
High School Diploma -
David Starr Jordan High School
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