Contrea Faison
Miami,FL
Summary
Experienced administrative professional experienced in supporting senior leadership within a public-sector environment. Skilled in executive scheduling, confidential records management, meeting coordination, correspondence preparation, and compliance-driven administrative reporting. Known for professionalism, discretion, and the ability to manage sensitive information while ensuring compliance with government policies, procedures, and audit requirements.
Overview
10
10
years of professional experience
Work History
Administrative Assistant / School Treasurer
MDCPS
Miami, FL
11.2022 - Current
- Managed scheduling and calendar coordination for multiple executives, ensuring efficient use of time.
- Assisted in preparing reports and presentations, enhancing communication across departments.
- Organized office operations and procedures, improving workflow efficiency and organization.
- Maintained data integrity in electronic filing systems, ensuring accurate record-keeping.
- Developed training materials for new staff, facilitating onboarding processes and knowledge transfer.
- Coordinated logistics for meetings and events, streamlining planning and execution efforts.
- Provided responsive support to senior management, effectively prioritizing tasks to meet organizational needs.
- Collaborated with team members to implement process improvements, resulting in enhanced operational effectiveness.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed annual budget preparation and forecasting to ensure financial stability.
- Oversaw cash flow management, optimizing liquidity for operational needs.
- Coordinated audits with external parties, ensuring compliance with regulatory standards.
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
Executive Assistant/ Property Manager - Part Time
Sweet Hall Family Trust
Miami, FL
05.2018 - Current
- Oversaw property operations, ensuring adherence to company policies and regulatory guidelines.
- Managed tenant relations, addressing concerns and facilitating timely resolutions.
- Implemented maintenance schedules, improving response times for service requests.
- Conducted property inspections, identifying areas for improvement and enhancing overall quality.
- Developed leasing strategies, optimizing occupancy rates across managed properties.
- Trained and mentored junior staff, fostering professional growth and operational excellence.
- Established vendor relationships, negotiating contracts to ensure cost-effective service delivery.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Organized and maintained confidential documents, ensuring compliance with privacy regulations.
- Managed executive calendars, scheduling meetings and coordinating travel arrangements efficiently.
Front Desk Receptionist - PartTime
Rosen Hotels & Resorts
Orlando, FL
12.2019 - 03.2020
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated communication between guests and hotel departments to enhance service delivery.
- Maintained accurate records of reservations and guest inquiries using property management systems.
- Resolved guest complaints efficiently, improving overall satisfaction ratings for the front desk team.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
Recreation Aide - Part Time
City Of Miami Parks And Recreation - Legion Park
Miami, FL
06.2016 - 06.2019
- Organized recreational activities to enhance community engagement and participation.
- Assisted in maintaining safety standards across park facilities and equipment.
- Collaborated with team members to implement seasonal programs and events.
- Trained new staff on operational procedures and best practices for recreation services.
Education
No Degree - Human Development
Howard University
Washington, DC05-2028
High School Diploma -
Miami Central Senior High School
Miami, FL06-2017
Skills
- Customer service
- Data entry
- Office administration
- Payment collection
- Internal communications
- Event coordination
- Administrative support
- Time management
- Computer proficiency
- Customer and client relations
- Schedule coordination
Timeline
Administrative Assistant / School Treasurer
MDCPS
11.2022 - Current
Front Desk Receptionist - PartTime
Rosen Hotels & Resorts
12.2019 - 03.2020
Executive Assistant/ Property Manager - Part Time
Sweet Hall Family Trust
05.2018 - Current
Recreation Aide - Part Time
City Of Miami Parks And Recreation - Legion Park
06.2016 - 06.2019
No Degree - Human Development
Howard University
High School Diploma -
Miami Central Senior High School