Cooper Duthie
Oviedo,Florida
Overview
4
4
years of professional experience
Work History
Sales Associate
Charter Communications, Spectrum
Lake Mary, FL
12.2024 - 12.2025
- Engaged customers to understand needs and provide tailored service solutions.
- Collaborated with team members to achieve monthly sales targets through effective communication and strategy sharing.
- Maintained up-to-date knowledge of industry trends and product offerings to enhance customer interactions.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to brand services.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new sales associates on product knowledge and customer engagement techniques.
Deli Clerk
Publix Deli
Sanford, FL
10.2022 - 01.2024
- Assisted customers with product selection and provided exceptional service in high-volume environment..
- Maintained cleanliness and organization of deli area to comply with health and safety regulations..
- Trained new staff on food handling procedures and equipment operation to ensure compliance with standards.
- Monitored inventory levels, restocked supplies, and reduced waste through efficient management practices.
- Resolved customer complaints promptly, ensuring a positive shopping experience and fostering loyalty.
- Greeted customers at counter to fulfill requests and answer questions.
Instructor
UFC GYM Winter Springs
Winter Springs, FL
05.2022 - 10.2024
- Oversaw classroom dynamics and provided tailored instruction to foster individual growth in both small and large group settings.
- Facilitated the organization of multiple classes each week while stepping in to teach as needed.
- Implemented innovative teaching strategies, leading to significant improvements in student comprehension and satisfaction.
- Executed various responsibilities, from front desk duties to comprehensive cleaning, to maintain a welcoming gym environment.
Education
High School - undefined
Oviedo High School
Oviedo, FL01.2022
Skills
Optimized workout schedules to maximize efficiency within a one-hour timeframe
Provided clear instructions to enhance team understanding and performance
Facilitated collaboration among diverse teams to uncover individual motivators
Demonstrated strong communication skills to effectively identify and de-escalate customer issues
Assisted in developing physical fitness and endurance programs Supported individuals in achieving personal fitness goals Facilitated group training sessions to enhance overall stamina
Cultivated strong interpersonal skills to foster effective communication and collaboration
ADDITIONAL INFORMATION
I volunteer a lot at the personal gyms I go to usually running kids classes, and or taking over an adult class when needed, I hardly turn down an opportunity given to me.
Timeline
Sales Associate
Charter Communications, Spectrum
12.2024 - 12.2025
Deli Clerk
Publix Deli
10.2022 - 01.2024
Instructor
UFC GYM Winter Springs
05.2022 - 10.2024
High School - undefined
Oviedo High School