Summary
Overview
Work History
Education
Skills
Honors & Awards
Timeline
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Cooper G. Sutton

Smithton

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Domino's Pizza
Freeburg, Illinois
09.2023 - Current
  • Provided and served food to customers in a fast-paced environment
  • Ensured customer satisfaction within transactions and requests
  • Maintained a clean atmosphere by sweeping and mopping the dining room daily
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed customer accounts, ensuring data integrity and timely updates to records.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Science - Management

University of Missouri
Columbia, Missouri
05-2028

Skills

  • Customer service
  • Active listening
  • Conflict resolution
  • Critical thinking
  • Data entry
  • Relationship building

Honors & Awards

Tiger Border County Scholarship Fall 2024 – Spring 2028

Business Development Scholarship Fall 2024 – Spring 2025

Timeline

Customer Service Representative

Domino's Pizza
09.2023 - Current

Bachelor of Science - Management

University of Missouri