Cooper Hall
Arlington,VA
Summary
Motivated IT enthusiast and military spouse with a successful career in Hospitality and Property Management. Skilled in operations management, team leadership, and implementing technology solutions for increased efficiency. Pursuing certifications in CompTIA Security+ to enhance technical expertise, with a strong foundation in IT through completed courses in CompTIA ITF+, A+, and Network+. Committed to applying leadership abilities, problem-solving, and continuous learning to contribute to cybersecurity and network management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Property Manager
Worth Ross
Austin, Texas
05.2023 - 09.2024
- Managed daily operations, overseeing staff and contractors to ensure the smooth functioning of the property and tenant satisfaction.
- Coordinated with vendors and managed a $100K+ budget for property maintenance and renovations.
- Demonstrated leadership by mentoring team members, driving a culture of efficiency, collaboration, and customer service.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Prepared monthly financial reports for review by the property manager.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
Education
Bachelor of Arts - Hospitality and Hotel Management
The University of Texas At San Antonio
San Antonio, TX05-2023
Skills
- IT Support & Troubleshooting
- Network Configuration & Administration Fundamentals
- Leadership & Team Management
- Project Coordination & Process Improvement
- Vendor & Budget Management
- Customer Service & Client Relations
- Microsoft Office Suite & IT Tools
Certification
- CompTIA A+, Completed
- CompTIA Network+, Completed
- CompTIA Security+, Completed
It Experience
- Completed CompTIA ITF+, A+, and Network+, gaining a foundational understanding of IT systems, networking, and hardware troubleshooting.
- Actively studying for CompTIA Security+ to expand skills in cybersecurity, risk management, and network protection.
- Hands-on experience in setting up home networks, configuring routers and switches, and learning basic network security protocols.
- Eager to apply problem-solving and technical skills to cybersecurity roles, with a passion for learning and development in IT.
Timeline
Assistant Property Manager
Worth Ross
05.2023 - 09.2024
Bachelor of Arts - Hospitality and Hotel Management
The University of Texas At San Antonio
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