Cooper Jackson Michaud
Franklin,TN
Summary
Hospitality professional specializing in high-quality service and team collaboration. Demonstrates adaptability through training new staff and coordinating schedules for optimal coverage. Committed to maintaining a positive environment and enhancing customer experiences through effective communication and problem resolution. Friendly professional with a strong understanding of the hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing a strong work ethic and great flexibility. Dedicated to delivering a positive customer experience through genuine hospitality.
Overview
4
4
years of professional experience
Work History
Server, Trainer, Host, and Server Assistant
Blue Sushi Sake Grill
Franklin, Tennessee
03.2024 - Current
- Trained new servers on menu items and service protocols.
- Assisted in developing training materials for ongoing server education.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
Section Leader
Centennial High School
Franklin, Tennessee
05.2025 - 05.2026
- Led team meetings to align section activities and strengthen collaboration.
- Mentored students in academic and extracurricular pursuits to enhance engagement.
- Executed school spirit events during sports games to elevate attendance and enthusiasm.
- Organized events to enhance school spirit and increase community involvement among students.
Student Council Secretary
Centennial High School
Franklin, TN
08.2023 - 05.2026
- Facilitated event planning for school activities and fundraisers.
- Supported the development of leadership programs for fellow students.
- Collaborated with other council members on project proposals and presentations.
- Organized meetings and recorded minutes for student council discussions.
Busser and Cook
Brixx Wood Fired Pizza
Franklin, Tennessee
10.2023 - 03.2024
- Wiped down tables and prepared for next guests, ensuring prompt service and a welcoming environment. Prepared pizzas by mixing ingredients and cooking in the wood-fired oven. in kitchen and cut using wood-fired oven, contributing to high-quality food preparation.
- Collaborated with kitchen staff to facilitate smooth operation during peak hours.
- Wiped down tables and prepared for next guests, ensuring prompt service and a welcoming environment.
- Maintained dining area and table settings to enhance guest experience.
Cook, Dishwasher, Prep, Phones, and Front Man
Jet's Pizza
Franklin, Tennessee
03.2023 - 08.2023
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organized kitchen equipment and workstations to support a safe and efficient cooking environment.
- Tracked stock levels and ordered supplies to ensure availability of necessary ingredients and prevent interruptions in service.
- Answered phones, cleaned dishes, took orders, and prepared pizzas and food items to ensure smooth operation and customer satisfaction.
Trimmer/Cleaning Assistant
Franklin Landscaping
Franklin, Tennessee
06.2022 - 08.2022
- Operated commercial mowers and trimming equipment, ensuring optimal landscape presentation.
- Assisted in implementing landscape designs through skilled mowing techniques, contributing to overall project vision.
- Mowed lawns and trimmed bushes to enhance landscape aesthetics and promote healthy growth.
- Ensured adherence to safety protocols while handling tools and equipment.
Education
High School -
Centennial High School
Franklin, TN05-2026
Some College (No Degree) - Supply Chain Management
University of Tennessee
Knoxville, TN09-2026
Skills
- Team leadership
- Event planning
- Communication skills
- Staff training
- Positive and professional
- Problem resolution
- Positive guest interactions
- Inventory management
- Customer service
- Hospitality service expertise
- Friendly
- Empathic
- Multitasking
Volunteer work
Young Mens Service League (YMSL) - I was apart of a service league for 5 years where I worked with my mother along with men my age and their moms to work on projects or people that were in need of help. I worked with many different groups and example is One Gen Away and Cooper Trooper Foundation throughout the years to give back to my community of Nashville, TN. It helped me build relationships with people along with seeing how much help is needed around me.
Other Interests
Centennial High School Section Leader - Run the student section for our school's sport activities and lead the other classes.
NHS (National Honor Society) - A Society where students participate in meetings and volunteer at different events around the area.
Younglife - A School group where friends from school come together to hang out and learn a little about Jesus/God each time.
Going to the gym - go to the gym pretty regularly to help myself get stronger.
Timeline
Section Leader
Centennial High School
05.2025 - 05.2026
Server, Trainer, Host, and Server Assistant
Blue Sushi Sake Grill
03.2024 - Current
Busser and Cook
Brixx Wood Fired Pizza
10.2023 - 03.2024
Student Council Secretary
Centennial High School
08.2023 - 05.2026
Cook, Dishwasher, Prep, Phones, and Front Man
Jet's Pizza
03.2023 - 08.2023
Trimmer/Cleaning Assistant
Franklin Landscaping
06.2022 - 08.2022
High School -
Centennial High School
Some College (No Degree) - Supply Chain Management
University of Tennessee