Summary
Overview
Work History
Education
Skills
References
Timeline
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Alyssa Williams

Tallahassee

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server, Host, Server Trainer

Wahoo Seafood Grill
Tallahassee
09.2024 - 06.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeting and seating guests according to server rotation, and bussing tables.

Assistant Manager

Florida Wing Factory
Tallahassee
2022 - 2023
  • Ensured compliance with health department regulations, overseeing alcohol and supplies inventory, register counting, distributing tips, and executing opening/closing procedures.
  • Ensured exceptional customer satisfaction by providing guidance to employees
  • Resolved customer complaints in a professional manner.
  • Trained new employees in restaurant policies and procedures.
  • Assisted employees during peak times or when additional help was needed.
  • Multitasked as server and the assistant manager on shift.

Server, Shift Lead

Walk-On's Bistreaux & Bar
Tallahassee
01.2021 - 03.2022
  • Responsible for creating server sections according to the schedule.
  • Checking the servers section and side work is complete, initialing their check out slip before they can leave.
  • Ensuring the restaurant is up to standards every night and ready for opening.
  • Responsible for the biggest section as a server while being shift lead.

Education

Some College (No Degree) -

Tallahassee Community College
Tallahassee, FL

Skills

  • Customer service
  • Multitasking
  • Employee training
  • Conflict resolution
  • Team leadership
  • Cash handling
  • Anticipating guest needs
  • POS operation

References

References available upon request.

Timeline

Server, Host, Server Trainer

Wahoo Seafood Grill
09.2024 - 06.2025

Server, Shift Lead

Walk-On's Bistreaux & Bar
01.2021 - 03.2022

Assistant Manager

Florida Wing Factory
2022 - 2023

Some College (No Degree) -

Tallahassee Community College

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