Cooper LaRocque
New Paltz,NY
Summary
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager
Sunrun
Remote
11.2023 - 09.2025
- Coordinated cross-functional teams to streamline project timelines and enhance communication.
- Developed and implemented a project plan to develop The Career Mobility & Pathways Platform and launched the program successfully with Sunrun's employee population in order to assist employees in finding their next role within the company by harnessing/improving their existing Professional & Technical skills
- Provided weekly updates to major stakeholders, shared objectives as they were completed, provided timelines for successful tracking of goals and developed custom reports to measure organizational ROI's
- Worked closely with the Compensation and HR departments to determine parameters for the site's workforce architecture and ranking systems
- Assisted in Monthly demonstrations & presentations for Career MAP features and career development partnership programs
- Utilized AGILE methodologies to establish workflows and standard operating procedures to ensure alignment with strategic business objectives for the Career MAP Platform
- Coordinated with vendors daily for CMAP platform configuration to ensure smooth and detailed launch of new features
- Presented relevant data updates to Sunrun's People team during monthly All Hands Calls
- Worked closely with vendors to build out and test organizational integrations with Workday and OKTA to create seamless connection between Sunrun's existing systems and Fuel 50's platform specific systems
- Created and submitted HR data uploads via SFTP to build out and update the Career Mobility and Pathways Platform's workforce architecture to match Sunrun's dynamic organizational employee structure
Program Manager
Freedom Forever
Remote
04.2022 - 06.2023
- Created and directed complex, cross-functional programs while collaborating with senior management across the organization to define program vision, parameters and key program stages in order to optimize ROI's and lasting program success.
- Converted large SQL database queries into manageable Microsoft Excel spreadsheets for investigation into major stakeholder driven inquiries on project stage specific trends/anomalies for multiple teams and departments
- Engaged with department heads to develop program roadmaps, incorporating agile methodologies to establish workflows and standard operating procedures to ensure alignment with strategic business objectives
- Coordinated program-wide risk management initiatives, project interdependencies and cross-team collaboration
- Established program governance workflows and systems, ensuring efficient program delivery
- Defined program success metrics with key performance indicators in order to align high-level objectives with company-wide goals and implemented reporting procedures for standardized communication of program performance to senior management and stakeholders
- Thrived in a fast paced, dynamic environment and performed testing/troubleshooting on various updates to company-wide systems in order to gather evidence and deliver data to engineers tasked with fixing system issues
- Collaborated with Directors to create, publish and enact standard operating procedures across multiple teams and departments
- Utilized data visualization and analytic tools such as Tableau to track performance and trends of process improvements
Regional Survey Supervisor
Freedom Forever
Remote
09.2020 - 04.2022
- Supervised survey teams to ensure compliance with project specifications and safety regulations.
- Directed team of 50 site surveyors within 8 branches operating in 13 states and optimized survey schedule daily with 3 operations coordinators and 8 branch managers
- Tracked sales trends, survey scheduling, monthly survey throughput and quality using Power BI reporting software
- Enforced the standard operating procedure of 3 day gap between sale to survey scheduled and 7 day gap between sale to survey completion with daily calls to solar customers and appropriate surveyor staffing/availability
- Eliminated backlog by increasing schedule density and utilization of traveling surveyors between branches
- Tracked daily survey completion and surpassed regional goals for number of surveys completed per month
- Systematically reduced number of re-surveys over time while in the RSS role using weekly meetings to present new/existing standard operating procedures to the team
- Traveled between branch locations for surveyor training, performance reviews and safety quality checks
- Coordinated with Lead Surveyors on survey goals per branch, surveyor training and negative trends among survey teams
- Audited survey quality and organized detailed performance improvement plans including new goals and checkpoints for unsatisfactory surveyors
- Performed managerial duties including approval of surveyor raises, disciplinary action, time off requests and weekly time card management
- Communicated daily with sales representatives, solar designers, account managers, interconnections specialists and web developers on progression of projects and status of solar viability for customers
- Arranged and planned surveyor travel to other regions and branches
Senior Site Surveyor / Technical Site Surveyor
Dandelion Energy
Peekskill, NY
10.2018 - 03.2020
- Directed survey team of 6 and held weekly meetings in order to improve quality of surveys performed and correct negative survey trends.
- Trained new surveyors in the field while keeping a personal schedule of 3-5 surveys a day in a large territory covering area from Westchester county to Otsego County
- Collaborated with engineering teams to evaluate project feasibility
- Observed site survey metrics for Albany and Peekskill offices and worked to improve survey output/reduce frequency of re-surveys
- Conducted site assessments to determine optimal geothermal energy solutions
Site Surveyor III
Tesla
New Windsor, NY
05.2017 - 07.2018
- Observed weekly and monthly site survey metrics for New Windsor and Westchester offices on quality, throughput and sales growth.
- Directed and trained survey team of 4 in Westchester and 5 in New Windsor
- Improved survey efficiency by implementing new technologies and techniques in field operations
- Held safety meetings to educate surveyors on important survey protocol and practice
- Completed residential surveys for Solar Energy and pivoted on site with homeowners for sale of Powerwall battery storage and home charging add ons
- Worked directly with electricians on solar and energy storage installation projects
Site Surveyor V / II / Solar Installer
Tesla
New Windsor, NY
10.2016 - 05.2017
- Conducted site assessments to determine project feasibility and compliance with regulations.
- Obtained measurements of each house's attic, roof and load bearing walls to determine if house was viable for solar
- Took clear and concise photos of each site’s exterior, electrical panels, thermostats, heating and hot water equipment
- Completed paperwork and diagrams for each location and interacted professionally with each homeowner
- Installed solar systems in a residential environment
Electrical Apprentice
Black Electric
Lagrange, NY
11.2015 - 08.2016
- Installed and repaired electrical systems in residential and commercial settings.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge
- Assisted in troubleshooting electrical issues to ensure safety compliance
- Removed existing and installed new electrical service specifically for main panel upgrades
Estimator/ Electrical Apprentice
USIS
Pearl River, NY
08.2014 - 11.2015
- Developed accurate cost estimates for various construction projects using advanced estimating software.
- Analyzed project specifications and blueprints to ensure precise quantity take-offs and material requirements
- Shadowed foreman, coordinated employee tasks and time card management on iPad application for multiple projects
- Installed electrical, data, fire alarm and Audio/Visual systems in the Tri-state Area
- Completed 1.5 years of construction classes in NYS electrical apprentice program
Education
Bachelor of Arts - Journalism
State University of New York at New Paltz
New Paltz, NY05.2014
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Team leadership and direction
- Decision-making
- Project coordination
- MS office applications
- Policy and procedure improvements
- Program leadership
- Training and development
- Data collection & research
- Work Planning and Prioritization
- Team management
- Operations management
- Stakeholder communications
- Customer service
- Relationship building
- Public speaking
- Budgeting and resource management
Certification
- Property and Casualty Insurance License, New York State Department of Financial Services, 2022 (#1732847)
- Life/Accident & Health Insurance License, New York State Department of Financial Services, 2022 (#1732847)
Timeline
Program Manager
Sunrun
11.2023 - 09.2025
Program Manager
Freedom Forever
04.2022 - 06.2023
Regional Survey Supervisor
Freedom Forever
09.2020 - 04.2022
Senior Site Surveyor / Technical Site Surveyor
Dandelion Energy
10.2018 - 03.2020
Site Surveyor III
Tesla
05.2017 - 07.2018
Site Surveyor V / II / Solar Installer
Tesla
10.2016 - 05.2017
Electrical Apprentice
Black Electric
11.2015 - 08.2016
Estimator/ Electrical Apprentice
USIS
08.2014 - 11.2015
Bachelor of Arts - Journalism
State University of New York at New Paltz